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01-14-2013, 06:25 PM
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#21
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Senior Member
Join Date: Apr 2011
Posts: 247
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Maybe FR or your dealer will realize that the cost of that door is much lower than the cost of an unhappy customer. As we say in my place of employment, one oh heck wipes out a thousand atta boys.
__________________
Mike in Tennessee
Former 2 time FR owner
2007 Crossroads Cruiser 30QB Fifth Wheel
2008 F-250 Lariat 4x4 6.4 Powerstroke
Firestone Ride-Rites w/cab control
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01-15-2013, 04:03 PM
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#22
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Member
Join Date: Jan 2010
Location: Port St. Lucie, Florida
Posts: 54
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Making the customer happy is certainly good PR!! As for the cause of the cracks in the door I still haven't figure that out. I asked Lippert if they wanted the cracked door so they could figure out the cause of the problem but they said that wasn't necessary. When I get the new one installed I guess I can try to figure out the cause of the problem on my own.
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01-15-2013, 04:06 PM
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#23
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Senior Member
Join Date: Jan 2012
Location: Upstate NY
Posts: 367
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Lippert, the most trusted name in RV components...Not.
__________________
2013 Rockwood Mini-Lite 2306
2011 Ram 2500HD Hemi
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01-15-2013, 05:37 PM
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#24
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Senior Member
Join Date: Jul 2012
Posts: 1,258
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Quote:
Originally Posted by skylarcamp
I asked Lippert if they wanted the cracked door so they could figure out the cause of the problem but they said that wasn't necessary.
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My guess is that they know darn well what is wrong with it! 
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02-02-2013, 09:39 AM
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#25
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Junior Member
Join Date: May 2008
Posts: 8
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We had a Rockwood 2008 8314SS that did the same thing. We did not have any bulging but we had cracks on both sides of the window in the living room door. We recently sold the trailer and purchased(on order) a Flagstaff 8528iwks. Our warranty was up so we did not pursue the issue but we know the people who bought it. I hope you get a resolution to why this is happenng.
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02-02-2013, 09:48 AM
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#26
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Junior Member
Join Date: May 2008
Posts: 8
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We had a Rockwood 2008 8314SS that did the same thing. We did not have any bulging but we had cracks on both sides of the window in the living room door. We recently sold the trailer and purchased(on order) a Flagstaff 8528iwks. Our warranty was up so we did not pursue the issue but we know the people who bought it. I hope you get a resolution to why this is happenng.
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02-10-2013, 08:22 PM
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#27
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Junior Member
Join Date: Feb 2013
Posts: 2
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Any new information? I have a Forest River Puma, it is 16 months old. No water access, no heat, just occasional day to day use. Cracks in the fiberglass panel at the lock, every window screw, and some small cracks in the edges of the door.
I spoke with the local Forest River rep, (Giant RV) and they told me this is very common, and I'm SOL. Apparently I can't even order a new panel for self-repair; they're telling me I must purchase an entire door. 700.00. It's just a fiberglas panel, worth maybe 50.00 at the outside.
Help?
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02-10-2013, 08:30 PM
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#28
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Junior Member
Join Date: Feb 2013
Posts: 2
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Quote:
Originally Posted by skylarcamp
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My cracks are 100% identical to these, with an added crack at the door latch.
Exterior does not appear to be bulging at all.
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02-10-2013, 08:39 PM
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#29
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Senior Member
Join Date: Sep 2007
Posts: 3,260
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I see that some of you had 2008 models and had the same problems, WOW I am so glad I had a 2006, I had no problems with the doors just had problem with other stuff I guess they fix my stuff before the 2008 models rolled out, I am glad to see they are moving forward 
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02-10-2013, 10:18 PM
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#30
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Senior Member
Join Date: Dec 2011
Posts: 3,570
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Window frame and doorlock overtightened at factory? Looks like it.
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02-11-2013, 07:05 PM
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#31
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Member
Join Date: Jan 2010
Location: Port St. Lucie, Florida
Posts: 54
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Cracks have gotten worse since my last post. Finally got the new door delivered to my dealer, now I'm waiting for them to find the time to install it. I need to call back Rockwood before I get it in for the install because they said they would send new decals and cover the labor cost.
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02-11-2013, 09:41 PM
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#32
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Member
Join Date: Jun 2011
Location: fallbrook, CA
Posts: 32
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same issue issue here!
just a couple of horizontal cracks.
not enough to worry about if i have to pay for it.
but, obviously, it's a common problem.
__________________
'08-Rockwood 1809 Mini Lite
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02-17-2013, 07:54 AM
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#33
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Senior Member
Join Date: Dec 2011
Location: Louisiana
Posts: 273
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Quote:
Originally Posted by bakken
My guess is that they know darn well what is wrong with it! |
Exactly!
__________________
2012 Rockwood 8314BSS
2011 Chevy
Camping, Dutch Oven Cooking, and Homebrewing
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04-19-2015, 08:54 PM
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#34
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Junior Member
Join Date: Apr 2013
Posts: 9
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I also have this problem on my 2009 8317SS. I figured it was too far out of warranty for Forest River to take care of.
I ended up paying $1,100 to have the doors rebuilt.
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06-08-2015, 05:39 PM
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#35
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Junior Member
Join Date: Jun 2015
Posts: 4
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cracked doors
Have both doors in our 8314SS that have numerous horizontal cracks and have been this way for several years. Neither RV Wholesalers, who we purchased from nor Forest River offer solution to what is clearly a manufacturer defect. This unsightly defect doesn't bode well for Forest River when visiting RV parks and doors are open and visible for all to see. Hoping F.R. figures this out and considers customer service vs. Bottom line. Next stop is Trailer Life publication to see if mass exposure remedies problem for all of us who are victim of shoddy workmanship.
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