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Old 12-03-2015, 12:11 PM   #11
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Join Date: Nov 2015
Posts: 18
I was really wondering what a normal time was.

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Old 12-03-2015, 12:41 PM   #12
2012 Solera
Join Date: May 2012
Posts: 1,021
My experience is a few years old. Dealer wanted MH for several weeks (probably a month or more). Independent repair shop did the job (correctly the first time) in three days.

2012 Solera "S"
Calif SF Bay Area
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Old 12-03-2015, 03:30 PM   #13
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Join Date: Oct 2015
Posts: 107
One of the warranty issues we have is that the fireplace does not put out heat so we are at the mercy of the dealer to figure out what is wrong, as well as they have a kitchen faucet to replace they ordered when we first purchased it. We bought it at the Chesaco RV in Frederick, Md. There were a few issues with the TT when we took delivery and they had to order parts.

We wanted, and did, take a trip before the season was over so we put it in the shop the first available time which was the Monday before Thanksgiving. Yesterday when I spoke to them, they said to try back in 3 weeks. Wondering if I should contact Forest River or one of the other Chesaco dealers for help. We (jnkirkland and I) would rather have the TT at our storage place and covered instead of sitting around their parking lot.
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Old 12-03-2015, 03:33 PM   #14
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Join Date: May 2012
Location: Chester County, PA
Posts: 5,414
I think all the Chesaco dealers all all the same any more so prob not going to get better help from the other's. We bought our trailer from them, they had a good price, they are close to our home.. No idea for service. We had only one issues, a door lock did not work (electronic). I called the maker of the lock and repaired myself.. Other than some quality issues (not their fault) I have had no trouble.


Pat, Jen, Heather & Sapphire, the head mouser.
2015 ChevyHD D-Max
2018 Artic Wolf 315tbh8
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dealer, warranty

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