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Old 03-07-2012, 08:28 PM   #1
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Do Rockwood's have serial numbers?

Started to fill out the form for my 2nd year warranty through Forest River, and the first line asks for the trailer serial number. The next line is for the VIN, so it seems like they're separate numbers. Anyone know? I can't find a serial number in any of my paperwork.
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Old 03-07-2012, 08:47 PM   #2
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I called mine in and they completed the form with me paying by CC. But I have the form that the dealer pre-completed for me and the unit serial number was an "FL" followed by the last 7 digits of my VIN (FL#######). In my case, I think FL might stand for Flagstaff.

I'm sure the VIN is just fine. FR seemed pretty relaxed about the whole idea when I talked to them over the phone. In fact, FR sent me a copy of the form they completed over the phone for my records and the Unit Serial Number they wrote down was just the last 7 digits of my VIN.
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Old 03-07-2012, 10:01 PM   #3
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Thank you -- very helpful! I'll give them a call directly.
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Old 03-08-2012, 10:54 AM   #4
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Well, so much for hoping it would be that easy! Called FR, got transferred around three times, and the guy they finally put me on with gruffly said "you need to fill out the form and send it in, I don't have any way of running your credit card."

He too was unaware of what the "Serial Number" was for the trailer. Oh well... I'll just put the VIN on the hardcopy form and send it in.
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