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Old 03-19-2015, 04:59 PM   #11
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File a complaint with the carrier.
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Old 03-19-2015, 05:08 PM   #12
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I called Dometic last summer for a replacement. We had an odor which from all accounts and previous posts said to contact Dometic because the toilet had a sealing issue. When I did (you need to have the serial # which is down near the foot lever), they told me that my serial number was after the modifications were already put in place at the factory and I do have the new modified one. Nevertheless, they sent me a new 300 anyway (early on in the program, before they found a fix, they were sending out 310s as replacements). I never installed it because it turned out that my problem was that the black tank shifted during travel and the minimal bracing used to secure the tanks had allowed the black tank to slip out of it's cradle (so to speak) and the pipe joints into the tank had lost their seal. That's where the odor was coming from. Dealer took care of it right away under warranty. Resecured the tanks with Stainless strapping. No more odor!

So, just a caution, odors with the 300 aren't necessarily from the toilet. There have been other posts about the tank slipping issue. With the underbelly covered, it's hard to know for sure unless you dig into it.
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Old 03-19-2015, 05:11 PM   #13
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Quote:
Originally Posted by Flybob View Post
File a complaint with the carrier.
Unfortunately, if you received it and signed for it, you own it! Standard practice.
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Old 03-19-2015, 05:20 PM   #14
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Poor Design Issue

The trouble involved the design. There was a gasket between the plastic base and the plastic bowl that would allow liquids to enter the support chambers. sorry to be graphic but we had a foul smell we could not clean away. I removed the bowl, turned it upside down and there it was, liquid on my floor. Ugh! It voids the contract to take it apart, but that is how I discovered the design flaw. I emailed Dometic and they sent me the new re-designed bowl. I installed the new one and am enjoying it much better. Hats off to Dometic for standing behind their product.
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Old 05-13-2015, 11:36 PM   #15
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Dometic 300

I had a terrible odor in my 2013 Shamrock 233S. During the investigation I found the the top of the bowl separated from the lower bowl. This allowed urine to leak into the hollow cavity . This was seen from the rear of the unit. Removed the seat , cleaned the mess and reset the seal . Put the top section back on.
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