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Old 04-26-2009, 12:27 AM   #1
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door hits awning

Just picked up our new Rockwood 8315bss, wondering if anyone else has had the problem with the door hitting the awning fabric when opening. It is an electric awning and has no adjustment to avoid this. Cant put in car port position and worried that eventually opening and closing the door it will wear the fabric...both doors hit it also.

Thanks, Mark
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Old 04-26-2009, 07:50 AM   #2
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Sounds like it was installed wrong. I'd definitely pay a visit to the dealer. I've not heard anyone else complain about it so I don't think it's a common issue.
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Old 04-26-2009, 11:58 AM   #3
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Dealer time! You should not have that problem!!!
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Old 04-26-2009, 08:08 PM   #4
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yea, the arms should extend up some to avoid that problem. Mine's not an auto, but i know that if i drop the height of the arms, the door rubs mine too. There should be a roller on the corner of the door to prevent that also...sounds like they didnt install that on there either.
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Old 04-26-2009, 08:29 PM   #5
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I have the 8315ss with the electric awning. The awning clears my doors by a couple of inches so I would say the awning was installed improperly. I would take it back to the dealer. They should fix the problem for you.
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Old 04-26-2009, 09:28 PM   #6
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Quote:
Originally Posted by rthrbelsewhere View Post
yea, the arms should extend up some to avoid that problem. Mine's not an auto, but i know that if i drop the height of the arms, the door rubs mine too. There should be a roller on the corner of the door to prevent that also...sounds like they didnt install that on there either.
The roller thingy is an aftermarket D-I-Y item. On my list of low-priority when I get around to it stuff. I find I don't use my awning as much as other people. Maybe I'm weird or it's just rained and stormed so much the last few times I have been out.

Anyway, I think the roller is a really good idea.
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Old 04-26-2009, 09:55 PM   #7
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Oh really? I did not know that.
When i bought my roo used, there was an envelope with everything under the sun in it that pertained to this trailer. One of the items in there was the instructions, some left over screws, and this wheel thing to put on the door. I wasn't sure what it was at first, but then i saw on the manufacturer's website that this was an included part for this awning. Maybe this was an aftermarket awning that was put on it, i'm not entirely sure. But I enjoy using it and it works great keeping us and our gear dry when we're watching the thunderstorms roll by.

Thanks for the info.
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Old 04-26-2009, 11:27 PM   #8
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Just brought home my new Flagstaff 831FKBSS (same trailer as the Rockwood 8315bss) and have the same issue with the door hitting the awning, espically with the awning in a tipped for rain runoff position. I added the aftermarket rollers that attach to the outside of the doors (I had them on a previous trailer and they worked just fine) and I don't expect any problems. Just be sure when you install the rollers that you allow enough room at the top of the door to clear the small rain flashing above the door frame. Also, try and keep the rollers at an angle equal to the pitch of the awning so the rollers are in full contact with the awning when needed.
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Old 04-27-2009, 08:47 AM   #9
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Congrats on the new trailer. We have the 8315BSS with an A&E electric awning and it also clears by a couple of inches when FULLY extended. Make sure that your awning is opening all the way. When fully extended the decorative flap should be hanging down. If it is not then the awning may not have been installed properly, time to call the dealer.
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Old 08-03-2010, 01:08 AM   #10
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We bought a Rockwood 8317SS about 3 weeks ago and have the same problem. I have been raising the awning just enough to miss the door. I am going to have the dealer take a look at it. Does anyone know if not having the awning all the way out would cause a problem?
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