Originally Posted by KathyEd
Question. Have you ever gotten hot water? Reason I ask is the water bypass could be wrong by the heater. I had the valves turned wrong at the beginning of the season. Once I got the right I got hot water.
The OP said it works fine on propane.
I'm wondering if somewhere along the way it was turned on without water (on electric) and fried the element?
Mike... you are going to have to do some electrical testing with a meter.
If you are uncomfortable with that, you'll need to take it in for repairs or call a mobile tech.
If you have a meter and know how to use it, let us know and we can walk you through some basic tests.