Reply
 
Thread Tools Display Modes
Old 02-14-2015, 07:00 PM   #1
Senior Member
 
Join Date: Jan 2011
Location: Ennis TX
Posts: 245
First warranty issue

Been 9 nights and loved our new rock wood. Noticed the front jack folded up Click image for larger version

Name:	ImageUploadedByForest River Forums1423958421.944566.jpg
Views:	315
Size:	100.6 KB
ID:	69657

Guess a call into service dept and see how good warranty is
__________________

__________________
firedaniel is offline   Reply With Quote
Old 02-14-2015, 07:26 PM   #2
Senior Member
 
caper's Avatar
 
Join Date: Jul 2010
Posts: 1,973
Looks like you were using the jack to raise the trailer and not just stabilize it. This style jack cannot be used to raise the trailer.
__________________

__________________
Terry and Janet
2008 3001W Windjammer
2007 Ford F150
caper is offline   Reply With Quote
Old 02-14-2015, 07:35 PM   #3
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,622
Quote:
Originally Posted by firedaniel View Post
Been 9 nights and loved our new rock wood. Noticed the front jack folded up Attachment 69657

Guess a call into service dept and see how good warranty is
I think that is just a stabilizer not a leveling jack. If that is true I wouldn't mention trying to lift the trailer. They might get touchy about that.....Kinda of hard to see in the pictures, but I have wrong before......
__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is online now   Reply With Quote
Old 02-14-2015, 07:55 PM   #4
Senior Member
 
Join Date: Jan 2011
Location: Ennis TX
Posts: 245
I noticed when I bought t the sides on that jack were bent in slightly. Didn't think much about it till now. Just setup like normal. Noticed the camper wobbly went out and looked and it was bent. Hopefully they don't give me any problems since its a month old
__________________
firedaniel is offline   Reply With Quote
Old 02-14-2015, 08:11 PM   #5
Senior Member
 
Klbrown53's Avatar
 
Join Date: Oct 2013
Posts: 223
Same thing happened on ours a month after we got it. Except, ours popped in the middle of the night. Sounded like a gun went off. It took me a few minutes to figure out what had happened. At the time I just did not know how much downward pressure to allow the motors to put on them. That Jack was replaced under warranty. Now I just run them down until the motor just starts slowing down and then I stop. The owners manual that you should have received has a decent write up on the procedure of running the stab jacks down and when to release the button. The jacks were just not designed for the pressure that the motor can put on them if you just hold the button down.

For the record, the stab jacks will not eliminate all of the floor shake either. Scissor jacks that fit between the tires will also not eliminate all of it.

There are some on this forum that have added additional stab jacks close to the axles to help with floor shake.


Sent from my iPad using Forest River Forums
__________________
Klbrown53 is offline   Reply With Quote
Old 02-14-2015, 08:33 PM   #6
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,622
Quote:
Originally Posted by firedaniel View Post
I noticed when I bought t the sides on that jack were bent in slightly. Didn't think much about it till now. Just setup like normal. Noticed the camper wobbly went out and looked and it was bent. Hopefully they don't give me any problems since its a month old
I don't think they will, just tell them you put them down to stab. and moving around on the inside it collapsed on you. Which it really did anyway. Once you here that motor change stop. That's enough pressure. I don't know if you know or heard of OC he is a member he re enforced mine by welding a channel over the top. I bet it could pick mine up now if I wanted it to. They are really pretty flimsy as you have just found out. FR also knows that so don't lose any sleep over it...
__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is online now   Reply With Quote
Old 02-14-2015, 09:09 PM   #7
Senior Member
 
Join Date: Jan 2011
Location: Ennis TX
Posts: 245
Would love to see some pics of how he reinforced that. I've thought about putting the scissor jacks on it like my old trailer and be done with it lol.
__________________
firedaniel is offline   Reply With Quote
Old 02-15-2015, 06:57 AM   #8
Senior Member
 
fonzie's Avatar
 
Join Date: Sep 2010
Location: Eastern Ontario
Posts: 3,237
Here's the answer....

How much to fix? I over loaded my stabilizer arm this weekend.
__________________
Fonzie
2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2008 F250 Lariat CC SB 6.8L V10 4.10 axle ratio (NITTO TERRA GRAPLER G2 LT275/65R20E)
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped: 2011(21) 2012(36) 2013 (17) 2014 (18) 2015 (18) 2016 (36) 2017 (32)
fonzie is offline   Reply With Quote
Old 02-15-2015, 07:31 AM   #9
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,622
Quote:
Originally Posted by firedaniel View Post
Would love to see some pics of how he reinforced that. I've thought about putting the scissor jacks on it like my old trailer and be done with it lol.
I just so have a picture on how he did it, If the motor could handle it, it probably would pick the unit up. He's a smart Old Man his mind is always thinking of improvements. If you need some awning tie down poles I think he has 10 sets for sale. Once you have them you wouldn't be without them.
Attached Thumbnails
Click image for larger version

Name:	Awning bracket and the locking hook 004.jpg
Views:	194
Size:	434.4 KB
ID:	69668  
__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is online now   Reply With Quote
Old 02-15-2015, 07:41 AM   #10
Senior Member
 
Join Date: Jul 2010
Location: Waynesville
Posts: 12,019
Here is one in the same boat! Youroo!!
Attached Thumbnails
Click image for larger version

Name:	DSCF4404.jpg
Views:	178
Size:	369.5 KB
ID:	69669  
__________________

__________________
youroo is offline   Reply With Quote
Reply

Tags
warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:22 AM.