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Old 06-08-2015, 10:50 AM   #31
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Location: St Helena CA
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I've had a problem with the DVD player in my Genesis 3.0 since day one. After about 10-20 minutes of playing a DVD, it makes a loud "POP", the picture goes out, and then the DVD reloads from the beginning. I have NEVER been able to watch a complete movie. I don't use the DVD often, maybe only 6-7 times in two years. But it very frustrating. I took it back to the dealer where I purchased my RV. He said he couldn't duplicate the problem!! WHAT?? It has NEVER worked correctly. Well I brought in home, put in a DVD and "POP"! I am so frustrated with this product (and my dealer--but thats a whole different story). Help at this site would be greatly appreciated. Thanks
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Old 06-08-2015, 10:55 AM   #32
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Quote:
Originally Posted by Hans View Post
I've had a problem with the DVD player in my Genesis 3.0 since day one. After about 10-20 minutes of playing a DVD, it makes a loud "POP", the picture goes out, and then the DVD reloads from the beginning. I have NEVER been able to watch a complete movie. I don't use the DVD often, maybe only 6-7 times in two years. But it very frustrating. I took it back to the dealer where I purchased my RV. He said he couldn't duplicate the problem!! WHAT?? It has NEVER worked correctly. Well I brought in home, put in a DVD and "POP"! I am so frustrated with this product (and my dealer--but thats a whole different story). Help at this site would be greatly appreciated. Thanks
Sounds like a bad capacitor that is spiking the player in the Genesis and causing a reset. The player is supposed to "remember" where you stopped playing and, when repowered, offer to continue from that point or from the start of the DVD.

You could contact Genesis for a repair ticket, replace the unit (same or one from Bob Fields), or just use an after market DVD player.
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