I had hitch problems with my 2012 Windjammer, it just would not release the ball. The dealer even had problems with it. On the dealers dime they had the hitch replaced by a local welding shop. The original hitch was a top mount. Its replacement was a bottom mount. My entire WD had to be adjusted, the trailer towed just fine, but the hitch to the truck was too low for my comfort. I have a pretty beefy F250 and it could dig trenches and it did, I complained to the dealer ( Dodd RV ) and to my surprise they had it replaced once again on their dime . They made it right. In looking at the lot the same make trailer could either have a top or bottom mount hitch. I felt more comfortable with the top mount. I posted on this subject maybe 2 yrs ago along with pics. The low hitch to me could just cause problems. Kudos to the dealer, they made it right and never complained.
Chuck " still in Va "
2012 3065w Windjammer
2012 f250 lariat Crew cab power stroke (of course )