Originally Posted by blessed girlie
Anyone else having "issues" getting parts from Forest River to your dealership?
I live in Virginia and drove to RVWholesalers in Ohio to buy my 2014 Rockwood 2604WS, so my "dealership" is a few states away. Back in June, we had a stab motor go out due to water ingress. RVW had the part on my doorstep within two weeks. The reason it took that long was I had to trade e-mails and photos with Lippert to make sure I got the right motor. All this facilitated by RVW's warranty guru Laurie McCullough.
Last week the tongue jack went out (water again), so I took pictures and sent them to Laurie. My jack shipped yesterday.
So far - so good,