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Old 07-22-2014, 06:05 PM   #1
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Parts Refund

A few days back someone said FR will refund for parts purchased for self repair warranty items. Anyone have any first hand experience with this and, if so, what process was used? Do they have to approve in advance and what is the process for obtaining the refund?
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Old 07-23-2014, 07:37 PM   #2
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I can't say about refund for parts but I can say that FR sent me a part I needed, took 5 days to get to me because of UPS. I self installed and was on the road again.
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Old 07-23-2014, 08:26 PM   #3
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Like Presley01 we had a part go bad - contacted warranty dept - they shipped it to me & I installed it myself. But always contact them & get their ok before you do any repairs that warranty will cover.
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Old 07-23-2014, 08:37 PM   #4
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Just like Empty said,and they will want Pics.most of the time also! If it was (Out of Pocket) on my end F/R always paid-took some time but Always Paid! Youroo!!
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Old 07-24-2014, 11:41 AM   #5
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Quote:
Originally Posted by presley01 View Post
I can't say about refund for parts but I can say that FR sent me a part I needed, took 5 days to get to me because of UPS. I self installed and was on the road again.
Pictures, pictures and more pictures. Take pictures from every angle you can for FR to determine just what would be needed.
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