Positive: Forest River support
I had an issue with the iRV33 entertainment system in our 2109s. A little trouble shooting on my own and it was easy to determine that the problem was with the unit itself. Since the trailer was out of warranty, the dealer suggested that I call Forest River directly. I called the warranty rep and explained the situation and he agreed to extend some goodwill and replace the unit.
This is our first RV and I have to say that I'm very impressed with Forest River. Very good support!
2015 Rockwood Mini Lite 2109s
2006 GMC Yukon