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Old 08-28-2013, 12:09 PM   #31
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Join Date: Apr 2013
Posts: 91
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Originally Posted by scionkid69 View Post
Good morning. I have been hesitating on my opinion but here it goes. We just purchased a 2013 Mini lite 23 foot travel trailer. We have been very unhappy with the quality of work. The antenna was broke when we brought it home, the stove knob was broke, the shad over the sink was broke. Know we noticed one of the seals on the side connecting the roof has a hole in it. As this is our first camper we did the research and seemed like rock wood was one of the best out their. The dealer we purchased it from J&M camper of Augusta Maine has been terrible to deal with. Very rude and lots of excuses on getting parts in. We finally decided to purchase replacements out of our own pockets and fix it our self's. I do hope from here on out it will be good traveling for us!
Sorry to hear that.

I think the dealer is a big part of your problem. The camper should have never been turned over to you with those issues. Our dealer checked every single system and item on the trailer and made sure it was all working before we took delivery. There were a couple of small items we noticed during the PDI and they were fixed by the next day. Things like broken antennas and oven knobs should have definitely been caught by the dealer or noticed during the PDI.

Having a great dealer makes life a lot easier.
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