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Old 03-30-2011, 02:34 PM   #11
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Typically you have to pry off the trim ring around the outside
edge of the unit. This will hopefully pop off with some
convincing from a flat screwdriver or possibly a stiff
putty knife or even a butter knife.

Once the trim ring is off you should see screws to remove.
Then the unit will pull/fall out of the opening.
Be prepared for a birds nest of tangled wires in the rear.
Good luck!!
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2004 5.3L Silverado 1500 ext. cab 2WD
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Old 03-30-2011, 07:33 PM   #12
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pulled the radio, tugged on the speaker wires, they were all good, now the cd/dvd doesnt play. (made sure all those cables were tight in their sockets also) already thinking of upgrading. if thats possible. thanks for the reply. jb
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Old 03-30-2011, 08:18 PM   #13
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I wouldn't be doing much troubleshooting on my own. You have a brand new unit; let the dealer handle it under warranty. You could also end up voiding your warranty if you cause a further problem.

I know going to the dealer may not always be handy. That's why over the winter I made a list of minor issues, and had my dealer look at them all this month.
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Old 03-31-2011, 07:22 AM   #14
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Quote:
Originally Posted by Bauerson View Post
pulled the radio, tugged on the speaker wires, they were all good, now the cd/dvd doesnt play. (made sure all those cables were tight in their sockets also) already thinking of upgrading. if thats possible. thanks for the reply. jb
Post your exact problem in the Concertone forum
found here--
Concertone - Forest River Forums
There is a Concertone rep who monitors that area and
he will hopefully give you some needed help.
The concertone unit is fine once you get it working.

As others have said, it's a warranty issue but I know
how it feels to be miles from the dealer.

Good luck!!
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2004 5.3L Silverado 1500 ext. cab 2WD
1999 Suzuki Intruder Motorcycle
Blue Ox WD hitch, AirLift load levelers

Camping days 2010-53, 2011-47, 2012-41,
2013-41, 2014-31, 2015-40, 2016-44, 2017-63
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