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Old 04-25-2011, 03:52 PM   #1
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Join Date: Oct 2009
Location: Freeport, New York
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Rockwood 2604 entrance door gas strut

I have a 2010 Rockwood 2604 and the rearward entrance door gas strut at the top of the door, the sheet metal screws that holds the mounting bracket for the cylinder rod keep stripping out. Last year I redrilled the holes and installed larger stainless steel screws in place. did not last too long as the new screws are stripping out also and actually pulling the door skin with them. I spoke to Forest River but to no avail. I have a friend with the twin to this camper and he is having the same problem. I wonder if anyone has the same problem and what they did to remedy. I am thinking of replacing the 3 sheet metal screws with nuts and bolts but the inside door gasket is in the way. Any suggestions?

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Old 04-25-2011, 04:08 PM   #2
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Hello there,

We have a 2011 2604 and had the same problem last summer. When we got back home after the camping trip I drilled carefully thru the door bought three small stainless steel bolts, flat and lock washers and nuts. Do not remember the size and the trailer is still in storage for the winter. Also I made a small steel backing plate for the inside of the door for added strength that mounts under the lock washers and nuts. After making this mod. camper was used quite a bit more last year and seemed to hold up just fine. Hope this will be of some help. Best of Luck

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Old 05-27-2011, 08:31 PM   #3
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Location: Southgate, Mi
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I have the same problem with my 2011 rockwood 2604SS. When I took it back to the dealer, he had another 2604 with the same problem. He did the same thing as Blaze67. He drilled through the door and installed the bolts, nuts and flat washers. I wasn't to sure about doing that to mine, so he gave me a latch to hold the door open. It is the same kind of latch as on the bedroom entrance door. I have decided to go with drilling through the door and install the longer bolts, nuts and flat washers. If I have the door open all the way, the furnace exhaust would burn the door. The shocks they use on the door are 20 lb. I am trying to find a 10 lb.
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Old 05-29-2011, 05:51 PM   #4
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Just got home from picking up our 2604. Door strut lasted 4 days. replaced it with the same latch as bedroom door. Good enough for us.
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Old 09-09-2013, 08:29 PM   #5
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know this is old post. but been away from this sight until my last rockwood problem. having the same shock problem as everyone else. the door got away from my wife due to wind. ripped the screws out. think I will do the thru bolt & plate repair
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Old 09-10-2013, 07:08 AM   #6
Join Date: Jul 2011
Posts: 85
On My 2012 Rockwood 2604 they ripped out right away. I put screws back in the holes to seal then installed a plastic holdback like on the other door. The shock has been residing in the dump for a long time now. Jack
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Old 09-10-2013, 08:01 AM   #7
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Location: Jamestown NY
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I just removed the damm strut! That way the door could be opened all the way and I installed a latch to hold it all the way open. The reason for the strut??? is to keep the door from covering the furnace exhaust. Who's going to have the door latched open with the furnace on????

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Old 09-12-2013, 07:55 AM   #8
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Location: Richmond, Virginia
Posts: 622
FWIW - in 2014 the strut is on the bottom attached to the sill (much stronger mounting point). We haven't had any problems. Thanks for the heads up on the wind-related failure.

Wright and Penny
Richmond, Va.
2010 Tundra 4X4 5.7L V8
2014 Rockwood 2604WS
Life is a cruel teacher. She gives the test first; the lesson then follows.
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Old 09-13-2013, 11:02 AM   #9
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Location: Brookfield, WI
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Have a 2009 Rockwood Roo which did not have a gas closer. Thought it was a good idea and asked my dealer to install one. He recommended against it for all the reasons stated. Have not regretted the decision.
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Old 09-22-2013, 11:00 AM   #10
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We just removed our door strut.. We're gonna try installing a command strip outdoor hook on the camper and one on the door. Put a plastic chain link over the hooks. Hope it works.

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