Boy, we love our Rockwood 8280S. 2015 model, with a one-step upgrade. Everything has worked great until this week. Seems the door gas strut will not stay screwed into the door. What engineering genius figured that claptrap del-tapping screw-in design would hold…well he should come out here and fix our door. Two screws now holding it together, third one has lost all traction. Now what?
Anyone got a good permanent fix? I'm about to go down to Ace and get a slightly larger screw as a temp fix, but those screws need to come through the door frame and have a nut and washer on it to hold that thing together.
This has to be a design flaw…anyone else out there dealing with this?