"We were there picking up our Windjammer that was being repaired for the second time,from the crack in the side-wall original reason for being repaired(design problem). They did a fantastic job this time and we were impressed with everyone at the factory."
Just joined the forum. My wife and I are looking at Rockwoods. Glad your problem is fixed. Wondering how they took care of you. Did they compensate you for traveling expenses or make it right some other way? We are from Wisconsin and I'd hate to think we'd have to pull to Indiana twice to fix a problem. We'd have $1500 in fuel expenses alone. Thanks for your help!