Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 09-15-2014, 09:35 PM   #1
Junior Member
 
Join Date: May 2014
Posts: 5
Roo19 furnace

Brand new 2014 Rockwood Roo 19, third use this past weekend. The furnace did NOt work and it was 38 degrees! All trouble shooting was completed, all breakers in place, all fuses working, gas to oven and stove...Not even a clicking sound from the furnace! Extremely frustrated.
Friend checked the electric flow, all was good. The furnace just wasn't any good...not even a fan sound.
MuskyD is offline   Reply With Quote
Old 09-18-2014, 05:45 AM   #2
Senior Member
 
Join Date: Apr 2013
Location: Northeast CT
Posts: 315
Maybe it's wired to the thermostat incorrectly?
__________________
2013 Rockwood 2109S
2010 Dodge Ram 1500 Crew Cab 4x4 Hemi
GearHd6 is offline   Reply With Quote
Old 09-18-2014, 06:57 AM   #3
Senior Member
 
Toby's Avatar
 
Join Date: Sep 2011
Location: Western Iowa
Posts: 703
Mine did that too and it ended up being a bad sail switch. If you don't even get the fan running then that might not be your issue. Didn't you get a walk-thru when you bought it? All of that stuff should of been tested before you drove off. Just MHO.
__________________
2018 Ford F250
2019 Arctic Wolf F295QSL8
Toby is offline   Reply With Quote
Old 09-19-2014, 05:48 PM   #4
Junior Member
 
Join Date: May 2014
Posts: 5
The entire experience of the delivery of the Roo was awful. They had it set up, so they didn't show how to set it up. They showed a few things that I didn't have on my prior, then the person disappeared. We were left sitting there not knowing what to do. I had to chase someone down to tell us what the next step was....the locks were all crusty with salt build up, something I mentioned to the salesman to make sure it was taken care of, it wasn't. So, NO they didn't verify that the heat worked. The first use of the stove, the ignite knob broke off. It has been one thing after another with only 3 uses. Camping World in Island Lake/Wauconda also has the worst service department.
MuskyD is offline   Reply With Quote
Old 10-12-2014, 08:52 PM   #5
Member
 
Join Date: Oct 2014
Location: Westminster, MD
Posts: 41
Angry CW service ?!?

Quote:
Originally Posted by MuskyD View Post
The entire experience of the delivery of the Roo was awful. They had it set up, so they didn't show how to set it up. They showed a few things that I didn't have on my prior, then the person disappeared. We were left sitting there not knowing what to do. I had to chase someone down to tell us what the next step was....the locks were all crusty with salt build up, something I mentioned to the salesman to make sure it was taken care of, it wasn't. So, NO they didn't verify that the heat worked. The first use of the stove, the ignite knob broke off. It has been one thing after another with only 3 uses. Camping World in Island Lake/Wauconda also has the worst service department.
Service departments are usually the weak link in RV dealerships. They just don't give a ----. CW is no different.
Probwrm19 is offline   Reply With Quote
Old 10-13-2014, 08:11 AM   #6
AKA: 'tiredTeacher
 
awellis3's Avatar
 
Join Date: Jan 2013
Location: Richmond, Virginia
Posts: 1,045
Quote:
Originally Posted by MuskyD View Post
The first use of the stove, the ignite knob broke off.
Small consolation but mine did too. I called RVWholesalers, they called Suburban, Suburban mailed me a complete igniter assembly.
A good dealer is the key, as you have found out.
__________________
Wright and Penny
(with Fitz and Lizzie, the camping kitties)
Richmond, Va.
2010 Tundra 4X4 5.7L V8
2014 Rockwood 2604WS
Life is a cruel teacher. She gives the test first; the lesson then follows.
awellis3 is offline   Reply With Quote
Old 10-13-2014, 09:14 AM   #7
Senior Member
 
Jimandchris's Avatar
 
Join Date: Aug 2013
Location: Southeast Michigan
Posts: 628
Our igniter was broken on first use. Called Surburban directly, sent one out, it was broken when it arrived and had to send another out, this time in a box. The end of the igniter knob is not very robust.
__________________
2019 Coachmen Freedom Express 281RLDSLE
2018 2500 HD Silverado
Equal-i-zer Hitch E4
Jimandchris is offline   Reply With Quote
Old 10-13-2014, 09:21 AM   #8
Senior Member
 
Scootdawg's Avatar
 
Join Date: Oct 2013
Location: Western New York
Posts: 423
I feel for you MuskyD, our first RV was nothing but headaches and we bought it brand new. So far this new 5th wheel has been a charm for us. I think I went through 5 igniters on 10 trips. Decided to buy a few of those induction cookers and that solved the problem. Saved on using proprane also when we camp with full hookups.
Scootdawg is offline   Reply With Quote
Reply

Tags
furnace, roo

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 07:13 AM.