We bought our 2008 Rockwood 2605 at RV WHolesalers in 2007 and picked it up in Lakeview, Ohio.
WE bought our new camper, a 2010 Rockwood 8280WS through RV Direct and picked it in Elkhart, Indiana in Feb this year.
The PDI seemed pretty rushed at RVW as it was our first camper and we didn't know anything. The second time, we already knew how everything worked and could concentrate more on details, fit and finish etc. The PDI was much better with RV Direct, there was nothing to note. On the PDI at RVW there were a few items that should have been addressed before we got there.
Hope this answers your questions.
Nights camped in 2013 - 55, 2014 - 105, 2015 - 63