Hi Steve and Donna:
Sorry to hear you had so many problems with your unit. How did you know that both axles were out of alignment? Were the tires wearing out un-evenly faster than they should have?
When we had the problem with DVD player corrected, they swapped out the whole Concert Tone unit.
As far finding someone having the same problem with the shower door you have, you may want to try "The Rockwood / Flagstaff Owners Forum". You would have to register the same as you did to this one.
The webpage information is as follows:
Our trailers seem to have similar specifications. I wonder what you are using to pull your trailer. In my case I've been using a 2007 Chevy Tahoe with a 4:10 axle setup and it seems to do it pretty good.
Since I just retired recently we have been taking mostly short trips. We leave tomorrow for a 1 week trip to Sturbridge Mass.
Keep in touch; we do have Wi-Fi and Broad band capabilities to get on to the internet.
Dave and Phyllis LI, NY…