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Old 06-10-2013, 09:57 PM   #31
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Forest River isn't going to sell you an extended warranty (they're not in that business) and they're not going to help you! Call the skylight maker.
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Old 06-11-2013, 09:02 AM   #32
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Hi Arly, sorry to hear about your issues.

BarryD is probably correct but it sure wouldn't hurt to contact FR. 574-642-5165 This is the number for Doug Fought, the warranty manager with the Rockwood warrantly division. I have had great luck dealing with him as well as other staff in this division. I do get the feeling that FR or at least the Rockwood division is really trying to step up to the plat with customer service.

Good luck and let us know how it turns out.
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Old 06-11-2013, 09:41 AM   #33
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Quote:
Originally Posted by Arly View Post
We just bought a used rockwood fifth wheel yesterday. Today we noticed condensation in the bathroom skylight. Then we contacted the guy we bought it from who told us about the recall and sent us the recall letter. He kept that a secret. I'm wondering if we can get this fixed under warranty as its a recall?? I am just sick about this. My husband checked and the roof has definitely sustained damage inside and out.
I didn't read you post properly. Shame on me.

So this RV is under warranty and all the guy would have had to do was take it in and they would have fixed it for free, but he sold it instead? What a scumbag. Maybe he didn't know about the secondary damage.

It seems to me that that's what still needs to happen. He needs to take it in to the dealer where he bought it, with his recall letter, and ask them to fix it. Maybe you can do that as his agent, or maybe you need to get a lawyer to coax him out from under that rock he slithered under. Either way, I think it's attorney time to deal with him.
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