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Old 01-02-2014, 02:05 PM   #11
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My tongue jack died after leaving the dealership and arriving at the storage place to drop it off after my PDI. After the dealer replaced the jack I brought a cover for it at CampingWorld which works well for keeping it dry and dust free.
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Old 01-02-2014, 02:06 PM   #12
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We have (had) the same intermittent problem with the V-Lite we're trading in for a 5er Saturday morning. (2014...only had it for 8 months) But, when we carried it in for warranty 2 weeks ago it worked beautifully. dang it So it wasn't replaced. We began keeping a collapsible rubber bucket over it.
I replaced my LCI jack that made it just about 1-1/2 years. Always covered with a 5 gallon bucket and clip the safety chains to the handle from the day I installed it. The Bucket comes in handy at camp for an outside trash bin!
Went with a Husky Brute...night and day. IT too gets the bucket!
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Old 01-02-2014, 02:23 PM   #13
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The warranty guy kept telling us it didn't need to be water proof, and in fact it has holes drilled in the bottom for water to drain out.
He's right, there are holes in the plastic housing for water egress. However, he's wrong, also. The unwanted water seeps around the ungasketed top plug, then gets into the gear housing filling it with water first (no weep holes there), then runs down the drive shaft into the motor, out of the motor into the housing then out the weep holes the "warranty guy" was referring to.
FR sent me a whole new jack. It has been such a problem that they asked only for a picture of the label and didn't want the old jack returned.

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Old 01-02-2014, 02:25 PM   #14
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Ours failed just after installed on TV. Started to raise jack and gears snapped allowing the leg to free fall to ground. If it had failed several minutes sooner trailer would have dropped. New jack is covered with a plastic pail that is held on by the safety chains. I also bolted a clip used to clip broom handles to the wall. I snap my 7 way plug on clip, keeps wire off the ground.
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Old 01-02-2014, 02:29 PM   #15
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Quote:
Originally Posted by ryand View Post
I replaced my LCI jack that made it just about 1-1/2 years. Always covered with a 5 gallon bucket and clip the safety chains to the handle from the day I installed it. The Bucket comes in handy at camp for an outside trash bin!
Went with a Husky Brute...night and day. IT too gets the bucket!
Here's the bucket we use...but in blue.
Tough 1 Blue Collapsible Water Bucket Horse Tack Equine | eBay
We secured it with a mini bungee cord to the hitch.
We're keeping it when we trade the TT in Saturday. Love that it's collapsible and a bucket is always handy to have while camping.
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Old 01-02-2014, 02:31 PM   #16
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Quote:
Originally Posted by awellis3 View Post
He's right, there are holes in the plastic housing for water egress. However, he's wrong, also. The unwanted water seeps around the ungasketed top plug, then gets into the gear housing filling it with water first (no weep holes there), then runs down the drive shaft into the motor, out of the motor into the housing then out the weep holes the "warranty guy" was referring to.
FR sent me a whole new jack. It has been such a problem that they asked only for a picture of the label and didn't want the old jack returned.

Teach
Wish you'd been standing there when he was arguing with us. Oh well, come Saturday morning it's the dealer's problem (same dealer we are buying the 5er from) Full disclosure! We told 'em!

It's even documented on the warranty work-up sheet from 2 weeks ago, with "could not duplicate" written out beside it.
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Give me 40 acres and I'll turn this rig around:
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F250 Super Duty 2013 Tuxedo Black "Biff"
Days camped 2014: 30
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Old 01-06-2014, 12:11 PM   #17
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Tongue Jack Failure

Hi All: Just some follow up. The dealer reply was that there is nothing they can do even though the jack is just about one month past the two year warranty. They claim that they are very stringent on the dates. I replied and asked them to check with Forest River anyway and see if they would be able to help. I am sure they have had complaints with this product and I am surprised that they would put an imported product that is not serviceable on such a costly RV. I will re-post when I get a reply.
If FR does not offer any help I will pursue it directly with them and if need be I will try Trailer Life. Frank
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Old 01-06-2014, 12:53 PM   #18
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Good luck, Frank, and let us know how it turns out. In the meantime, if you are still without a jack, a recommend a Barker 3500VIP (in case you are looking for a better option).
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Old 01-06-2014, 01:01 PM   #19
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Triguy: Thanks for your input. I have checked out that jack and it is US made. If I need to make a purchase it will be a Barker for sure. Frank

I have been to Wisconsin many times. I was in sales management with Weather Shield Mfg.
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Old 01-06-2014, 01:25 PM   #20
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I know that company! I've driven by their factory in Medford as we used to take trips that way to fish in the area like the Chequamegon waters flowage and then over to Wissota for Musky. Nice area!

I think you'll like the Barker. I had one of the two switches go (barely out of warranty IIRC) and just called them and they sent a replacement switch. Great customer service. I like to use their Totes, too.
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