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Old 10-09-2019, 11:36 PM   #1
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TP33 control panel problems

tp33 panel seems to have power but nothing responds when you push any of the control buttons, lights wont come on slides wont operate etc. I have reset the panel, I have disconnected all power to RV including battery disconnect and after a few minutes turned power back on, still nothing happens, the power light does come on at the top left, I have held the power button in the required 2-5 seconds and still get nothing, all though my phone does seem to connect to the unit, none of the commands work from the phone either
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Old 10-10-2019, 08:34 AM   #2
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Have you checked the fuses to the separate relay panel as well as the communication cable and connections?
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Old 10-10-2019, 01:52 PM   #3
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Make sure your battery is fully charged. Had similar problem with mine. If you need name and number to call let me know and Iíll dig up my old emails from contacting panel manufacturer.
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Old 10-10-2019, 04:13 PM   #4
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Email Nelson Arzadon at arzadonn@patrickind.com and tell him your problem. If fuses are good and charging battery doesnít work. I ended up purchasing the relay box and in the meantime charged battery with a charger. Everything works fine so I just keep the panel in TT just in case. To be safe I changed converter to a progressive dynamics and put a VMAX battery in. No problems since.
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Old 10-10-2019, 11:56 PM   #5
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I have checked all the fuses in the regular fuse panel and every in line fuse I could find, not sure where else to find another fuse, not sure what you mean by separate relay panel. I have looked the communication cable over real well. What's strange is I was in the RV on Tuesday evening which I park in my garage which also has full hook-ups for the RV and everything was working fine when I left, then Wednesday evening I returned to my RV to load some items for a weekend trip my wife and kids were planning on and that's when I discovered that anything related to the control panel would not respond, the power light on the panel stays on all the time, when I push the power button the recommended 2-5 seconds nothing happens
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Old 10-11-2019, 12:00 AM   #6
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would love to have name and numberd to call, and I'm confident the battery's are fully charged as I have it plugged in to shore power in the garage I keep it in and while trying to determine the problem I unplugged the shore power and everything 12volt still worked well
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Old 10-11-2019, 04:55 AM   #7
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Mine was plugged into shore power as well and battery wasnít charged until I hooked up a battery charger and it showed 25% charger. This was the main reason I changed the converter. The relay panel is at the other end of the CAT 5 cable. Mine is behind the microwave. Mine seems to very voltage sensitive. If battery is low it does some screwy things.
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Old 10-11-2019, 04:57 AM   #8
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Name in email address of who to contact is in post #4.
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Old 10-11-2019, 09:10 AM   #9
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Quote:
Originally Posted by Aebjerke View Post
Mine was plugged into shore power as well and battery wasnít charged until I hooked up a battery charger and it showed 25% charger. This was the main reason I changed the converter. The relay panel is at the other end of the CAT 5 cable. Mine is behind the microwave. Mine seems to very voltage sensitive. If battery is low it does some screwy things.
Did you replace your converter because it was bad or because you wanted a better quality one
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Old 10-11-2019, 09:11 AM   #10
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Did you replace your converter because it was bad, or did you replace it because you wanted a better one
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Old 10-11-2019, 09:12 AM   #11
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I’m not sure I feel savvy enough to replace my converter on my own, and if simply charging or replacing the batteries will take care of it for now I may just do that
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Old 10-11-2019, 01:18 PM   #12
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I wanted to replace the converter with a quality one
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Old 10-12-2019, 06:39 PM   #13
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So I have decided it just about has to be the Control panel or the Relay box. I have two batteries and they are hundred percent, all fuses are good at the fuse panel and the two at the converter, I cant find any other fuses. So would you start with replacing the control panel or the relay box. The power button on the control panel is always lit, but when you push the power button it makes NO sounds and will not go off. When you turn on your control panel are there other buttons lit up or just the power button. I'm thinking about starting with the control panel. I did send email to Nelson Arzadon at iRV Support and called the cell phone number and left message. I'm looking forward to talking with someone at iRV support. I wonder how hard or expensive it would be to swap out this system with a more standard older style conventional one. By the way, thanks for your help.
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Old 10-12-2019, 07:20 PM   #14
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When I turn mine on the only things that are lit up is the battery level indicator and TANK indicators if thereís anything in your tanks. I would wait to see what Nelson comes back with as far as what to change. I donít know what year your rockwood is. My flagstaff is a 2017 and has the RSB 66 relay panel. I order a panel after discussions with Nelson and was told the 66 had been replaced by the RSB 68 a direct replacement. When I received it there is a difference. The 66 has terminal lugs and the 68 came with a bag full of pigtails with connectors on them. Would have to cut and splice each wire, if you arenít comfortable with changing a converter you might not want to get involved with replacing relay box. I took my old battery in for recycling today at local auto parts store. I had them test it and it turned out to be bad. Battery indicator on control panel showed 100% as well as my battery charger.

Good luck and please let us know what ends up solving your problem.
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Old 10-12-2019, 07:25 PM   #15
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The control panel is very easy to replace, just remove the 4 screws and unplug the ethernet cable.

The relay box is far more difficult, it has several power inputs and outputs to every system that it controls.

I would try unplugging from shore power, turning off the battery disconnect, remove and unplug the control panel, let it sit unpowered for about a minute, reinstall the control panel, turn the batteries on and try it.

Before I attempted to replace the relay box, I would definitely get a hold of Nelson and explain your issue.

Here are photos of the relay box:
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Old 10-14-2019, 01:38 PM   #16
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On my control panel the tank gauges don't even light up, the absolute only thing that lights up is the power light. I did talk to Nelson and he said he believed it was the relay panel, unfortunately. I actually do think I can handle changing it alright, problem is more about where it is. mine is fastened to the underneath side of the bottom shelf in the master bath vanity which doesn't leave much room to work. I was also wondering if anyone knows what the second Ethernet port is for in the relay panel? Also would like to know if this has been a BIG problem for a lot of people. Because with mine one evening everything was working fine and the next evening it was not working after just sitting in my garage not being used. I went ahead and ordered both the control and the Relay panel just for kicks, might try replacing control panel first because it's so easy to do, anyone think that is a bad idea
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Old 10-14-2019, 01:43 PM   #17
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by the way I have unplugged shore power and turned off battery disconnect a couple times with that not working, that would have been nice if it had worked, I don't get that lucky usually. Do you know what the other Ethernet port is for?
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Old 10-14-2019, 01:53 PM   #18
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I donít know for sure what the 2nd Ethernet port is for. My thoughts if you had an additional control panel located elsewhere in you camper. If you have a new control panel coming I would definitely try that first. The relay panel should be easy to change providing you are replacing the exact same panel.
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Old 10-14-2019, 02:12 PM   #19
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Originally Posted by stlinephil View Post
So I have decided it just about has to be the Control panel or the Relay box. I have two batteries and they are hundred percent, all fuses are good at the fuse panel and the two at the converter, I cant find any other fuses. So would you start with replacing the control panel or the relay box. The power button on the control panel is always lit, but when you push the power button it makes NO sounds and will not go off. When you turn on your control panel are there other buttons lit up or just the power button. I'm thinking about starting with the control panel. I did send email to Nelson Arzadon at iRV Support and called the cell phone number and left message. I'm looking forward to talking with someone at iRV support. I wonder how hard or expensive it would be to swap out this system with a more standard older style conventional one. By the way, thanks for your help.
How do you know they are 100%?

If you are using the panel LEDs as a gauge, you are NOT reading battery voltage.

Have you checked battery voltage with a voltmeter or the batteries with a hydrometer?
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Old 10-14-2019, 07:42 PM   #20
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Not using LED’s on the panel, they won’t light up anyway, nothing on my panel lights up except the power light, I did use a volt meter. But thanks for the advice and help anyhow
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