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Old 06-07-2019, 08:28 PM   #1
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USB charge station issues

Greetings from a 2104S owner.

Our USB charging ports inside the trailer don’t seem to be working but the 12v cigarette type plug (which is part of the same charging station) does provide power. Has anyone ever had the same issue?
Checked the fuse panel and all fuses are ok. Thought I would ask before prying this thing out of the woodwork to look for hidden in-line fuses.
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Old 06-07-2019, 08:39 PM   #2
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I have the same issue
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Old 06-07-2019, 09:05 PM   #3
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I pulled my entertainment center out when it died so I could replace it with an auto stereo unit. That big hole reveals a lot of wiring for things like that charge station.


I seem to recall wiring and in-line fuses, but I could be mistaken... I will look tomorrow and report.
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Old 06-07-2019, 10:06 PM   #4
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Mine also doesn't seem to work. My phone registers that it's connected to something, but it doesn't actually charge anything. Outlet works fine, but USB doesn't work.
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Old 06-07-2019, 10:25 PM   #5
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Campkasten got me motivated.

I found a removable panel in the storage compartment directly behind the charging center. There is no in-line fuse. The 12v supply connects to the cigarette charger then is pigtailed to the USB section. The wires are all tight at the connections so I’m 99.9 % sure the USB is defective. Seems the usb is available separately.

I also found that the front cover comes off easily which exposes the four screws that hold the charge center to the wall.

I’ll just add this to the casualty list of a few items that broke after towing 45 miles on Wyoming back county dirt roads.
Thank you for your replies.

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Old 06-08-2019, 12:36 AM   #6
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I had the same issue and my service guy said it was pretty common. Just replaced it with a new outlet.
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Old 06-08-2019, 06:49 AM   #7
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This is too funny , same problem here brand new trailer , worked great the first weekend out the 2nd weekend not so much , I have added it to the list for them to fix when I bring it in for the rest of the warranty work .
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Old 06-08-2019, 07:07 AM   #8
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I’ve replaced mine. If you use them a lot as I do to charge our I Pads they last about a year.
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Old 06-08-2019, 07:10 AM   #9
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Same problem here.
I found a few on Amazon for cheap but for now just use my adapters
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Old 06-08-2019, 07:12 AM   #10
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My 2018 Surveyor came with a USB only connection near the sofa. It did OK with a phone or 2 plugged in. When plugging in an ipad, especially 2, the connection got quite hot.

I replaced the USB port with a single cigarette lighter receptacle (Blue Sea) and bought an Anker cigarette plug IQ multiport unit. I tossed the USB unit in the trash.

Now I have more ports, more flexibility, and less heat. I have had all USB ports connected at one time and charging fine. The IQ means it recognizes the device and changes amperage accordingly. It works with my ipads, iphones, Samsung company phone, my old Blackberry phone, and the grand-kids gadgets.
The only downside is I need to trim the old hole so it looks better.
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Old 06-08-2019, 07:16 AM   #11
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Dirtyspokes... good to know there was not a separate fuse back there. We've never actually used that USB charger because we have had one of these Belkin units in our campers for years.


Since neither of us uses this on-board charging station, I'm wondering what I could put in there that WOULD be useful... maybe a voltage monitor?
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Old 06-08-2019, 08:10 AM   #12
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I bought some of these...

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I still have them floating around. I bought a brand I trusted as opposed to an off shore unit.
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Old 06-08-2019, 08:45 AM   #13
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Quote:
Originally Posted by Jeffjeeptj View Post
My 2018 Surveyor came with a USB only connection near the sofa. It did OK with a phone or 2 plugged in. When plugging in an ipad, especially 2, the connection got quite hot.

I replaced the USB port with a single cigarette lighter receptacle (Blue Sea) and bought an Anker cigarette plug IQ multiport unit. I tossed the USB unit in the trash.

Now I have more ports, more flexibility, and less heat. I have had all USB ports connected at one time and charging fine. The IQ means it recognizes the device and changes amperage accordingly. It works with my ipads, iphones, Samsung company phone, my old Blackberry phone, and the grand-kids gadgets.
The only downside is I need to trim the old hole so it looks better.
Link on where to buy this?
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Old 06-08-2019, 09:53 AM   #14
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Keep in mind that with the “electrical” plug type of USB is that it only works when you have 110 to your trailer. There are so many 12V options if you boondock.
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Old 06-08-2019, 09:56 AM   #15
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Originally Posted by emjayuu View Post
Keep in mind that with the “electrical” plug type of USB is that it only works when you have 110 to your trailer. There are so many 12V options if you boondock.


You can camp without electricity?? I didn’t know that, well except when the park power is out. Lol
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Old 06-08-2019, 10:10 AM   #16
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You can camp without electricity?? I didn’t know that, well except when the park power is out. Lol


Lol. I once got blasted recommending on a forum to stay at a Jellystone park. The person stated he was against “commercial” parks and only would stay at state parks because of the “nature” of camping. When I looked at his profile he had a 40’ trailer with dual ac and satellite TV.
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Old 06-08-2019, 10:51 AM   #17
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Lol. I once got blasted recommending on a forum to stay at a Jellystone park. The person stated he was against “commercial” parks and only would stay at state parks because of the “nature” of camping. When I looked at his profile he had a 40’ trailer with dual ac and satellite TV.


Hey, Jellystones are nice. We stayed in one near Milwaukee last year for the Harley 115th rally.

Just bummed we never made it over to tuck in boo boo in the evening.

Seriously though it was a nice campground
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Old 06-08-2019, 11:09 AM   #18
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Many great suggestions here. I thank you all.

We don’t dry camp as much as we use “commercial” campgrounds.

I like the idea of replacing the USB port with another cigarette charger. It will fit in there nicely and probably last longer. Plus we still have the option of 4 ports if needed. I’ll also pick up a Bilkin plug in charger or replace one of the existing electrical outlets with a combination 120v/usb, those will be handy when we use shore power/ generators.
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Old 06-08-2019, 11:23 AM   #19
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https://www.amazon.com/Anker-5-Port-.../dp/B00OHE8AOI

This is a newer model.

I bought one of these too, and cut the wire, adding some Powerpole connectors, so I can extend the length.
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Old 06-08-2019, 01:23 PM   #20
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Have not run into this problem (yet), but I have found at least a few "hidden" inline fuses in our Rockwood. And when I added charging ports to our previous TT, an inline fuse was recommended for that, too (and I did install the fuse, which will be "hidden" from the next owner). I see the Surveyor doesn't have the inline fuse, but it may not be a guarantee your Rockwood doesn't have one. It's usually an easy check, so it may be worth doing that before incurring any additional expense. Sorry to hear so many have run into issues - guess they may be coming our way eventually, so I'll be on the look-out.
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