Originally Posted by hiflyer901
Thanks f1000turbo. If it is under warranty will it be up to me to get it to FR.
hiflyer - in regards to your question above... NOT necessarily. Please contact Susan (Warranty Manager for both Indiana & Oregon facilities) or me (Kristin - Sales Dept. contact, also for both Divisions).
Susan is who you should ACTUALLY contact, as she is the one that can "diagnose", and correct any issue you may be having. However, I am more than willing to be her "back up" and I can also take issues to the Sales People in your dealers area so that all issues are brought to the forefront and dealt with to (hopefully) everyone's satisfaction.
Surveyor has some of the BEST dealers in North America - but, everyone has "off" days, right? We at Surveyor will do our very best to get you back on the road and keep you on our "fan bandwagon".
Susan - email@example.com
Kristin - firstname.lastname@example.org