Reply
 
Thread Tools Display Modes
Old 05-13-2019, 06:48 PM   #1
Junior Member
 
Join Date: Nov 2018
Posts: 15
Dometic power awning failure

Hi all,

Itís been a year!

We went camping a few weeks ago and found out our power awning isnít retracting.

Ive done some troubleshooting and want to check if there are any other ideas out there.

I am getting power to the switch but I canít check to seem if Iím getting power to the motor.

If I do need to replace the motor, Iím curious how in the world I get the awning to extend. Any thoughts?

Edited to clarify the awning doesnít extend.
__________________

krekelly is offline   Reply With Quote
Old 05-13-2019, 07:03 PM   #2
Just as confused as you
 
Scrapper's Avatar
 
Join Date: Aug 2013
Location: Wilderness CG, WI
Posts: 3,340
It sounds like the switch is failing or a wire is disconnected at the switch if your awning extends but doesn't retract. It's not the motor if it turns one way but not the other. The switch determines the direction the motor turns.
__________________

__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, seasonal since 2000
Car Shredder Op/Tech, Scrap Metal Recycling - retired
The Faster I Go, The Behinder I Get.
Scrapper is offline   Reply With Quote
Old 05-13-2019, 07:50 PM   #3
D W
Senior Member
 
D W's Avatar
 
Join Date: Sep 2016
Location: ALASKA (World's Biggest Campground)
Posts: 1,369
[QUOTE=krekelly;2094989]Hi all,

Itís been a year!

We went camping a few weeks ago and found out our power awning isnít retracting.

Ive done some troubleshooting and want to check if there are any other ideas out there.

I am getting power to the switch but I canít check to seem if Iím getting power to the motor.

If I do need to replace the motor, Iím curious how in the world I get the awning to retract. Any thoughts?[/QUOTE]

Before I can answer your question I need to know if you have the 9100 or 9200 Series awning. Two different procedures for manual retraction. Let me know which series you have and I'll post the correct manual for you. The model number should be on the tag on the underside of the awning fabric.
__________________
'04 K3500 Silverado LS with LS3 Connect & Cruise- with Intimidator SSI PKG- Reprogrammed 4L80E
2016 Salem 27RKSS (Pacific Northwest Build)

"...exhaust fluid? We don't need no stinkin' exhaust fluid"
D W is offline   Reply With Quote
Old 05-13-2019, 07:56 PM   #4
Junior Member
 
Join Date: Nov 2018
Posts: 15
Quote:
Originally Posted by Scrapper View Post
It sounds like the switch is failing or a wire is disconnected at the switch if your awning extends but doesn't retract. It's not the motor if it turns one way but not the other. The switch determines the direction the motor turns.


Unfortunately itís not moving at all. Iím getting power at the switch but nothing at the motor.
krekelly is offline   Reply With Quote
Old 05-13-2019, 08:17 PM   #5
Senior Member
 
Join Date: Mar 2018
Posts: 438
First, be sure the tension knobs are loose. If that doesnt help, his might: https://liferebooted.net/life-reboot...Kb4SbtgP8Q58Th

Good luck.
Skip12 is offline   Reply With Quote
Old 05-13-2019, 08:51 PM   #6
D W
Senior Member
 
D W's Avatar
 
Join Date: Sep 2016
Location: ALASKA (World's Biggest Campground)
Posts: 1,369
Quote:
Originally Posted by krekelly View Post
Unfortunately itís not moving at all. Iím getting power at the switch but nothing at the motor.
If it extends you're getting power to the motor. In the "IN" position the switch merely reverses polarity to the 12V DC motor to make it turn the other way. I suspect a bad switch.
__________________
'04 K3500 Silverado LS with LS3 Connect & Cruise- with Intimidator SSI PKG- Reprogrammed 4L80E
2016 Salem 27RKSS (Pacific Northwest Build)

"...exhaust fluid? We don't need no stinkin' exhaust fluid"
D W is offline   Reply With Quote
Old 05-14-2019, 12:32 PM   #7
Member
 
Tabasco's Avatar
 
Join Date: Aug 2016
Posts: 42
Without knowing exactly what you have it's hard to say what the fix might be...I can only give you my experience with the same issue. My awning went out one fine day but wouldn't come back in without some help...turned out the motor was going bad on me till one day nothing worked. Looked it up to find out the motor is cheaply made in China and you can expect this to happen often. I simply used a cordless drill for extraction and retraction for a few camp outings but found it to be too much a pain so I YouTube'd how to replace, ordered the motor on Amazon and now have a perfectly working awning...at least for now! Hope this helps!!
__________________
2015 Toyota Tundra 4x4 TRD with 5.7L
2016 Forest River 27RKSS 30ft.
Tabasco is offline   Reply With Quote
Old 05-14-2019, 02:38 PM   #8
Junior Member
 
Join Date: Jun 2018
Location: Mineola Tx
Posts: 27
On my Surveyor 201RBS if you pull the switch plate off and pull all the wiring out of the hole I found a fuse for the awning. It was tucked pretty far down the wire. Hope this helps.
boatpaddle is offline   Reply With Quote
Old 05-14-2019, 05:38 PM   #9
RiderBloke
 
RiderBloke's Avatar
 
Join Date: Jan 2014
Location: Sanford, MI
Posts: 384
Awning motor

Like Tabasco I had to replace my motor. I investigated the issue a lot but gained little knowledge. The motors according to somewhere on these forums are the same as a particular vehicle car window winder! Anyway I greased the gears at the top, found the plug over the hole to allow for manual winding was missing and letting a lot of water in the motor and gear area so I put velcro over that; and also found that one of the struts was binding a bit and causing extra strain on the motor so now I spray the long rod on the struts with a dry lubricant and that works well.
I do believe that the motors are underpowered and any little bit of extra stress will cause them to stop. Also check the wiring and make sure the joins are tight and the connectors on the back of the switch are making good contact.
If I keep this 26RR long enough I will have worked on every mechanical, electrical, and structural part, in fact thereís not much left to achieve that even now.
__________________
Retired Intentional Interim Minister
Member of the BMW MOA
Saginaw Valley BMW Riders
RiderBloke is offline   Reply With Quote
Old 05-14-2019, 06:05 PM   #10
Senior Member
 
JPin AZ's Avatar
 
Join Date: Feb 2019
Posts: 194
[QUOTE=D W;2095038]
Quote:
Originally Posted by krekelly View Post
Hi all,

[/QUOTE]

Before I can answer your question I need to know if you have the 9100 or 9200 Series awning. Two different procedures for manual retraction. Let me know which series you have and I'll post the correct manual for you. The model number should be on the tag on the underside of the awning fabric.

I hate to high jack this thread, but my motor smelled really bad last time I used it. I am afraid it will go out this weekend. Would you please post the manual for my awning. Thank you
Attached Thumbnails
Click image for larger version

Name:	awning.jpg
Views:	56
Size:	168.2 KB
ID:	204618  
__________________

__________________
John
2003 1500 Avalanche 360,000 miles
2011 Rockwood ROO 23SS
JPin AZ is offline   Reply With Quote
Reply

Tags
awning, dometic, power

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 02:38 AM.