We have a 2015 SP240RBS that we bought last year from Camping World in Meridian ID. We have only gotten to use the trailer once, last fall, but it was a nice trip and we really enjoyed our new camp trailer! We loved the outside kitchen and big bathroom, and after being cramped in the corner bed in our old camper the queen with room on both sides was really nice!!
We had one problem, that was the sprayer on the kitchen faucet, which pulls out from the gooseneck and doubles as the main faucet outlet, cracked open on the side right away and sprayed water everywhere. It appears to be have been molded incorrectly with a very thin area that cracked right away. I effected a temporary repair with duct tape and we got by with it until we returned home.
After we got back, it was time to put the camper away for winter so I winterized it and put it in storage. I took the defective sprayer to camping world and asked about getting a new one, which seemed to me should be a pretty simple proposition, and found out it was not. The staff at Camping World derided me for not having an appointment with a "service advisor". When I finally did get to talk to a "service advisor" I was told they could not do anything unless I made an appointment to bring the whole trailer in. I showed them the cracked sprayer, explained that it occured on the first use of the camper we had just bought from them, and they could not have cared less. I had a lot of things going on at that time and did not get around to following up on the issue. A few days ago, I remembered the problem with the sprayer and e-mailed Forest River. Long story short, they are sending me a new faucet! Thank you Forest River for standing behind your product when your dealer was determined to be a....well, I won't say.