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Old 09-16-2012, 05:09 PM   #31
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Thank you for the help.
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Old 09-17-2012, 07:32 AM   #32
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"Overfilled the tanks" Thats a new one. Reminds me of the time I complained that our Gas range burner grates were chipping and sales guy told me I either overheated them or put to heavy of a pot on it. What did he think we were doing? I wanted to stick one of those kettles you see on the cartoons with the canniballs cooking up people and stick him in it. LOL Sometimes you wonder if these sales people think before they speak.
Different vehicle but same stupid thought process. We had a new out of the showroom Sonata.
After 1 year the paint started to look like it was a 1960 Lacquer finish that was splitting everywhere. Red faded on top surfaces. Dealer asked me if I washed my car with Steel Wool and Bleach?
What sort of an insane question is that to ask someone? Anythin to get out of fixing a problem which should not have happened in the first place.
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Old 09-17-2012, 07:41 AM   #33
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That's funny for sure. Well I have a good response from my dealer so lets keep our fingers crossed and see where this goes. Thanks everyone for allowing me to vent a bit.

Like I said, I think FR makes a great product but I am just the unlucky one this year ...
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Old 09-17-2012, 03:15 PM   #34
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Try Susan at sthornberg@forestriverinc.com or 574-642-3119 ext 209
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Old 11-03-2012, 11:04 PM   #35
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Any news on your 189 struggle???
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Old 11-06-2012, 01:37 PM   #36
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No resolution yet ..

I am still working with FR and the dealer.
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Old 11-06-2012, 03:01 PM   #37
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I hope it gets resolved shortly b/c that is a shame on both FR and the Dealer. Keep us updated on your progress!

Regards,

Brad
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Old 02-18-2013, 09:29 PM   #38
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Still not fixed. The trailer has been in Indiana at the factory since mid December. The dealer has not helped. We used the trailer about 5 times and it has been in the shop most of the first year. Even if it comes back 100%, We have lost the first year depreciation with virtually no use. Not sure what to do next. Unfortunately we are so frustrated we don't want the trailer or any other for that matter. This has ruined all interest. I think the dealer and FR should step up on this. Sorry for the rant ...
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Old 02-18-2013, 09:55 PM   #39
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Sounds like you got a lemon.What I would do is call the B.B.B. If you have all the records of the problems you had and service reports they can help.Because the company doesn't want a bad report against them.When I had a problem with my car in the past I had all my records and they took care of that it because I had those reports I was told
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Old 02-19-2013, 07:28 AM   #40
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Still not fixed. The trailer has been in Indiana at the factory since mid December. The dealer has not helped. We used the trailer about 5 times and it has been in the shop most of the first year. Even if it comes back 100%, We have lost the first year depreciation with virtually no use. Not sure what to do next. Unfortunately we are so frustrated we don't want the trailer or any other for that matter. This has ruined all interest. I think the dealer and FR should step up on this. Sorry for the rant ...
Are you a member of Good Sam club.
As stated before in aid to a few others who are having difficulty - Good Sam has a process that assists owners who have been getting the shaft from not only FR but other manufacturers.
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