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Old 06-01-2012, 06:13 PM   #1
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Jensen 19" HDTV

We have a 2011 SV264 and cannot get a decent picture anywhere unless we are on cable. Does anyone know if the tv that came with these units is digital. I have looked in the booklet, but I can't find anywhere that it is or isn't.......
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Old 06-01-2012, 06:17 PM   #2
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Do you have a power antenna button on one of the inputs near the TV(s)? Also did you reprogram the input on the TV to be Antenna vs. Cable?
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Old 06-01-2012, 06:20 PM   #3
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Tks, yes, I make sure the antenna is energized and it's set to "air".
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Old 06-01-2012, 06:29 PM   #4
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Okay, I am afraid to ask this, but did you try rotating the antenna on the roof? Sorry, but I had to ask? ;-)
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Old 06-01-2012, 06:57 PM   #5
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Hey, don't be sorry. The antenna is a Winegard. It is a stationary antenna, it doesn't rotate or raise and lower......
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Old 06-01-2012, 07:52 PM   #6
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Ok, I won't. Are your sure that it is not rotational? I know the Jack brands are 360 rotational with just two fingers. They also don't go up and down and look the same as yours. I got to believe there has to be some way to point the antenna at the signal. But I have been wrong before.
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Old 06-01-2012, 08:07 PM   #7
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A few things to rule out:

- How close are you to signals? Use TV Fool to find out. You need something within 20 miles to get a good digital signal.
- Is the TV on "Antenna" mode, and not cable?
- Define "cannot get a decent picture." With most signals being digital; it should be an all or nothing situation.
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Old 06-02-2012, 01:08 PM   #8
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Our 220 has an antennae booster in the cabinet under the TV that I probably wouldn't have seen if the dealer didn't tell me about it. Turning that on makes a huge difference. Maybe you have one too?
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Old 06-04-2012, 01:31 PM   #9
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We have that same antenna. I find that the air conditioner can completely block the signal. The antenna is stationary, does not raise, lower or rotate. It's worthless unless you have direct line of sight to a tower. HD signals are far harder to pick up then analog and going to this antenna was a poor choice. They look sleek, but perform terrible. Your Jensen TV is a great digital TV made to tougher standards for the beating it takes in a moving vehicle. It's not your TV, it's the dumb antenna they used. Why they didn't just go to a Jack is beyond me!
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Old 06-06-2012, 03:33 PM   #10
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UPDATE: The problem with my tv reception was with the antenna. Apparently the circuit board in the head was toast. Must have been that way since day 1. I had purchased the FR second year warranty so they will be paying $56 and change for the part and one hour labour. So I don't have to go thru with this again, i'm having a Jack put in instead. The rv guy said the antenna I have is discontinued anyway...........
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