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Old 10-02-2012, 11:47 AM   #1
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Location: Coquitlam, BC
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Leak - Warranty Coverage - FR Contact?

So, my trailer has a leak. Found some bubbles and "pimples" on the wall, under one of the bedroom windows.

I've moved since I bought the trailer, so my selling dealer is 4000km away. I called them and they gave me the name of a local Surveyor dealer who could help me out. So I stopped in there with the trailer, and they took a look, agreed that it should be covered under warranty. BUT since I didn't buy the trailer there, they said I'll need to pay for it and ask for coverage from Forest River. I'm not thrilled but OK with that, but I would like to open up the communication with Forest River before the work starts.

There's some other little things too that need attention, but the leak is the priority.

Does anyone have a contact number at Forest River I could use?

Thanks
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Old 10-02-2012, 11:55 AM   #2
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For reference, it's a 2012 Surveyor SV-264 bought in May 2011 with the 2 year factory warranty. Leak is under the bottom front corner of the driver side bedroom window. This is the emergency exit window. The repairing dealer said they would pull the window and try to determine if it was a seal or window problem, repair accordingly AND replace the interior panel.
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Old 10-02-2012, 01:14 PM   #3
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I will PM you the proper contact name .. sorry to hear this SCOC
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Old 10-02-2012, 01:17 PM   #4
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PM sent .... I hope they take care of it !!!
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Old 10-02-2012, 02:22 PM   #5
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And you will need that wall replaced most probably ... Just letting you know
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