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Old 11-25-2009, 08:14 PM   #1
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Minor Issues 2008 SV291

We bought our 2008 SV291 in Dec 2008 so almost had it a year. Only have 3 minor issues that I have yet to get resolved.
(1) Pantry drawers (the two plastic connectors in the back always crack). I had the manufacturer send me some more, but those broke also. Anyone else have this problem.
(2) One of the rear stabilizer jacks bent. I know I am overweight, but was not expecting that.
(3) Under the queen bed there are the two support bars to hold the bed up when you are putting things away in the storage area under it. Well one of the pressure pumps (? on what you call it) got stuck and would not go back down. I guess my wife forced it so all the screws came out under the bed and the whole darn thing came off.
(4) RESOLVED The manual tongue jack has given me problems since the beginning (something must have been wrong with the gears). Went out completely, so decided to get an electric tongue jack - Barker VIP 3000. Awesome.

I am thinking I would like to get the first three issues fixed, but my local dealer (who sells FR but not Surveyor) said since I did not by from him he might have to hold on to it for three months to get to it. One other dealer about the same distance that does sell Surveyor might not want to work with me either since I bought it from a dealer in a different state ($5,000 less for the exact same trailer made the difference). I would just do it myself by after getting the pantry drawer connectors from the manufacturer and them not wanting to send me them for the second time, I doubt they are likely to send them to me so I can do it myself.

Anyway very minor issues that I can fix on my own for about $150. Anyone with the SV291 aware of any similar problems.

Just thought I would give an update to a pretty good first year.
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Old 11-25-2009, 08:43 PM   #2
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Quote:
Originally Posted by sbuhler View Post
We bought our 2008 SV291 in Dec 2008 so almost had it a year. Only have 3 minor issues that I have yet to get resolved.
(1) Pantry drawers (the two plastic connectors in the back always crack). I had the manufacturer send me some more, but those broke also. Anyone else have this problem.
(2) One of the rear stabilizer jacks bent. I know I am overweight, but was not expecting that.
(3) Under the queen bed there are the two support bars to hold the bed up when you are putting things away in the storage area under it. Well one of the pressure pumps (? on what you call it) got stuck and would not go back down. I guess my wife forced it so all the screws came out under the bed and the whole darn thing came off.
(4) RESOLVED The manual tongue jack has given me problems since the beginning (something must have been wrong with the gears). Went out completely, so decided to get an electric tongue jack - Barker VIP 3000. Awesome.

I am thinking I would like to get the first three issues fixed, but my local dealer (who sells FR but not Surveyor) said since I did not by from him he might have to hold on to it for three months to get to it. One other dealer about the same distance that does sell Surveyor might not want to work with me either since I bought it from a dealer in a different state ($5,000 less for the exact same trailer made the difference). I would just do it myself by after getting the pantry drawer connectors from the manufacturer and them not wanting to send me them for the second time, I doubt they are likely to send them to me so I can do it myself.

Anyway very minor issues that I can fix on my own for about $150. Anyone with the SV291 aware of any similar problems.

Just thought I would give an update to a pretty good first year.
Sbuhler, I wouldn't turn my rig over for 3 months to some know nothing dealer to just install the same crappy parts only to have them break in the future. Although I don't have your rig I have had problems with the drawer slide brackets in the past on another rig we owned. For around $5 I was able to find better ones at my local hardware store and replace them. Never had another problem after that. As for item #3 those things are called "gas struts" and can be found online from many sources. Just match the size and length. They usually tend to be very reliable so I am surprised it locked on you. Again, order a replacement and install it and beef up the material in the area where it mounts.

Can't speak to the stabilizer jack but I would bet there are better ones out there. Simple things should just be fixed at home if you have the ability to do it, that way you know what parts were used and that it was done right.

Good luck..
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Old 11-26-2009, 08:15 AM   #3
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My "guess" is that the gas strut did not lock up.
They are very strong and very hard to push in by hand so it
seems to be locked up.
Chances are the screws just stripped out and the strut fell off.
New, bigger, longer? screws in a slightly new location would fix it.

Good Luck!
KyDan
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Old 11-28-2009, 09:02 PM   #4
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Hi,

I have an '07 SV291 and it had the drawer slide and gas strut problems. I got replacement ends for the slides at Lowes and the only thing I need to do was drill another hole in them to attach to the wood. The gas struts were installed all cockeyed and like yours, pulled out of the wood. I re-mounted them with more screws and a beefier block of wood. Kydan is correct, they are EXTREMELY hard to push on their own. I would try mounting them and see if they do indeed still work.
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Old 12-01-2009, 05:28 PM   #5
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All of the drawer slides in my pantry broke within one week of each other. After looking at them, I saw that not enough of the metal piece slides into the plastic one. I fixed mine by screwing a piece of 1x2 pine on each side of the BACK of the pantry and then rescrewed the new plastic pieces in place. that gives you more weight surpport at the back of the drawer. No problems with the bed struts so far
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Old 12-01-2009, 05:56 PM   #6
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Chances are, your stabilizers are made by BAL. You can probably deal with them directly about a warranty replacement part. If not, you can find them on e bay. If they are anything like mine, they aren't very good, anyway. And as far as drawer hardware, Home Depot and Lowes sells better quality replacements. Auto parts store for the gas struts. Randy
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