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Old 09-15-2010, 03:22 PM   #11
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Thanks everyone for the feedback, I realize this thread could have been a time bomb. Like I said I love the product and would buy it again. It is just frustrating when companies don't stand behind their products.

Slpybeartx, the real difference between mine and the SV 304 is the 304 has the super slide and it is 3 or 4 feet longer. It is simply amazing the difference between the super slide and the short slide we have. The cabin seems twice as big as ours. The seating configuration if a little different also. Other than that the front and back are exactly the same. Another thing I have found is that unlike car companies they will switch items mid model, I would guess it is simply and inventory issue. For example if I were to buy a 304 I would not buy an early 2009 the late 2009 has the same entertainment center as mine, it spins around and you mount a flat panel in it and you have a door on both sides to get into the front bedroom, the early 304 the entertainment center is offset and there is only one door into the bedroom the space for the television is designed for the older box style tvs you could probably put a 26" in it, ours has a 32" and you could probably get a 37" if it is thin enough. The other reason I like that configuration is when the doors are both open it again seems roomier there is better light flow and it just does not seem boxed in. There really was not enough of a price difference between the two that we bought the 294 on price, it simply came down to the Aspen we haul with. Hindsight I should have bit the bullet and upgraded the tow vehicle and bought the SV-304 the loss I would have taken on the car would probably pale in comparison to the bath I will take on the trailer next year when we get a new tow vehicle should decide that we really need the extra space ( which we don't :-) )! I get your concern because with your unit you have the bunks but the double on bottom and one on top. Like you we have 3 kids also so I opted for the bunkhouse. Sadly for you all you will pick up with a 294 is the extra beds. I am not sure what your 1500 is rated for but I have an Aspen and I have a Hensley hitch and it pulls the trailer with no problem. Power is not the issue for me, if I had more wheelbase I would not have thought twice about the 304!
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Old 09-15-2010, 05:31 PM   #12
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Quote:
Originally Posted by windrider View Post
SCWEAVER,

thanks for approaching this thing with an open mind. I hate you had trouble, and I hate any of us have trouble, but it seems we do. I realize also that all parts of a car aren't made by the manufacturer, yet they do warranty on all of the, most of the time. The RV industry is a a little different, and we have let them get away with what we have. I do think the dealer should have to warrant the whole trailer, but I was told that all mt appliances would be warranted by the "appliance" manufacturer, and not Forrest River. It's just something we have to live with for now, and the only way to change it is with PATIENCE, phone calls, and complaints. Good luck and happy camping.
You got me thinking when you stated the above so I asked my service manager and here is what she said.

Hello John,

Great question…one that actually not a lot of people ask! Forest River looks after the majority of Warranty items but anything that has to do with Appliances/Fabric/Sofa Bladder normally goes through the Manufacturer of that item. However, we of course are the go between for all Warranty issues! Hope that answers your question!!
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Old 09-15-2010, 09:50 PM   #13
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If you have a Hensley hitch even with the Aspen I would have bought the longer trailer. Sure it would have towed fine. See what they tow with in Europe. This wheelbase hangup really erks me.
PS If the auto manufacturers acted like the RV manufacturers they would have been long out of business. This fluffing off warantee repairs due to the fact they use suppliers for most parts and blaming them is BS.
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Old 09-16-2010, 12:48 AM   #14
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dezolen, i almost wish I would have. Although our kids are in there early teens so once they have enough of us :-) we have already talked about going the route of a 5th wheel.

TheSasks, there is something to say about buying it locally, we bought ours from a dealer about 300 miles away from home. We saved almost $4000 however the dealer that services it is not where I purchased it. I imagine I would have better luck with my issues had I of bought it from the dealer that does the service on it.
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Old 09-16-2010, 01:42 AM   #15
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We all would like to believe that for 25 or 35 thousand dollars we are going to get a perfect product, but the reality is that these things are built pretty cheaply

What about the Titanic, that cost a lot to built, but it still sank due to the rivets failing after it hit an iceberg...what about the space shuttle challenger? disintegrated due to the heat shield failing, correct me if I'm wrong on this. the toyota recalls...I mean in my opinion, anything man made are bound to fail, some has a lower rate of failure, but I haven't seen anything man made that has a 0% failure rate...I just saw this documentary on a cruise ship being built, it cost a billion dollar and when they put it on the water, it was leaking...imagine the owner saying, for a billion dollar, I expect this ship to be perfect...which I don't think he said anyways. at least not on camera.
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Old 09-16-2010, 06:11 AM   #16
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Warranty program issues are FR's weakest link. One year warranty is money in the bank for FR. Many purchasers only use the TT for 6 months. The consumers can make the change. RVIA on the other hand is just a bunch of folks patting them selves on the back for doing nothing. If they truly wanted good standards they would make them more stringent. One year warranty my daughters 60 dollar bike has a one year warranty!!!
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Old 09-16-2010, 06:54 AM   #17
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And if the tires fail go to xxx to get warrantee work,
If the pedals break go to YYY
If the frame breaks go to WWW
If the rims are faulty go to CCC
Only if this was an RV .
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Old 09-16-2010, 08:50 AM   #18
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FR offers the second year warranty for cheap, just got mine for $150. So people shouldn't complain about 'only' having a one-year warranty.
Two years should be enough time to find most defects.
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Old 09-16-2010, 02:48 PM   #19
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Crocus, that is the first I heard of that. I would have purchased that had I of known about it. Was it something you had to do at time of purchase or were you able to add it on at a later date. My brother bought a Wildwood also a FR product and he had not heard of that either, and he is on his 3rd FR product. Good to know for the future!
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Old 09-16-2010, 03:45 PM   #20
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Sorry, I thought I read where you had an SV304... I guess I misread SV-294 for SV-304.

We love our 291, but are ready to move up to a full size slide and get the 304.

Quote:
Originally Posted by scweaver View Post
Thanks everyone for the feedback, I realize this thread could have been a time bomb. Like I said I love the product and would buy it again. It is just frustrating when companies don't stand behind their products.

Slpybeartx, the real difference between mine and the SV 304 is the 304 has the super slide and it is 3 or 4 feet longer. It is simply amazing the difference between the super slide and the short slide we have. The cabin seems twice as big as ours. The seating configuration if a little different also. Other than that the front and back are exactly the same. Another thing I have found is that unlike car companies they will switch items mid model, I would guess it is simply and inventory issue. For example if I were to buy a 304 I would not buy an early 2009 the late 2009 has the same entertainment center as mine, it spins around and you mount a flat panel in it and you have a door on both sides to get into the front bedroom, the early 304 the entertainment center is offset and there is only one door into the bedroom the space for the television is designed for the older box style tvs you could probably put a 26" in it, ours has a 32" and you could probably get a 37" if it is thin enough. The other reason I like that configuration is when the doors are both open it again seems roomier there is better light flow and it just does not seem boxed in. There really was not enough of a price difference between the two that we bought the 294 on price, it simply came down to the Aspen we haul with. Hindsight I should have bit the bullet and upgraded the tow vehicle and bought the SV-304 the loss I would have taken on the car would probably pale in comparison to the bath I will take on the trailer next year when we get a new tow vehicle should decide that we really need the extra space ( which we don't :-) )! I get your concern because with your unit you have the bunks but the double on bottom and one on top. Like you we have 3 kids also so I opted for the bunkhouse. Sadly for you all you will pick up with a 294 is the extra beds. I am not sure what your 1500 is rated for but I have an Aspen and I have a Hensley hitch and it pulls the trailer with no problem. Power is not the issue for me, if I had more wheelbase I would not have thought twice about the 304!
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