New Surveyor Owner - 2011 SP210
I didn't see a newbie thread specific for Surveyors... it looks like you just start your own post. If there is one - let me know and I'll move my post.
Purchased a 2011 SP210 in December 2010 (with Arctic Package). Towing with a 2006 Nissan xTerra. I did quite a bit of research to match the trailer to the tow vehicle but I'm probably gonna have some questions for the veterans on the site.
So far I'm pleased. We've used it twice under full hookup conditions. First one in Feb was cold - below 32 overnight (Washington State) and it seemed to stay warm just fine. Did end up with a leak on the toilet valve that I swear was there on the first day. I won't go into the story on the warranty - it's not a big deal - but I did have to replace the part myself. Over the phone they stated that it was due to winterizing. Go figure - as they're the ones who winterized it... So, so far customer service isn't all that great.
Noticed that the radio is busted. CD works but the reciever is messed up. That one I'll definitely be bringing in.
As well, they installed a black water flush - which I used on the second trip and it leaks where it hooks into the tank. So, I'm adding that to the punch list.
I have many friends with 'new' trailers and I've heard about all the lousy customer service as well as pretty average craftsmanship. So, I'm keeping my expectations in check. I think Forest River builds a decent product - especially for a light weight model like the SP210.
The trailer is very nice and for all the pros/cons I had to work through to pick one - I think it's an excellent choice.
Anyhow, as we use it more I'll probably have questions for folks as well as maybe some info of my own I can share.
We are very excited for this years camping season... as I'm sure everyone is.
FYI - we upgraded from a JumpingJack popup trailer. Still have it and love it... but now we don't worry as much about the weather. So, that's my reference for camping in the past - as well as towing.
Nice to be here - and looking forward to future conversations.