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Old 07-24-2017, 06:09 PM   #1
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Out Of Warranty

Any suggestions? Our new Surveyor 243rbs' shower drain is leaking and a bubble on the exterior of the trailer has been noticed about 10 days after the 90 day warranty has expired. The service dept said that it's out of warranty. Any suggestions on who to call or write at Forest River or am I out of luck and it's all going to be on my dime?
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Old 07-24-2017, 06:14 PM   #2
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90 day? If it's new it should have at least a year. If it was a used unit, argue that the leak would have had to be going on before the 90 day mark, just could not be noticed. Never hurts to push back.
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Old 07-24-2017, 06:15 PM   #3
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What 90 day warranty?
New trailers come with a 1 year factory warranty.
If you bought it used, there is no factory warranty.
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Old 07-24-2017, 06:50 PM   #4
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What year trailer and where are you located?
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Old 07-24-2017, 07:14 PM   #5
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I recall something about a 90 day preventative / routine maintenance regarding leaks. Goes with the 90 day sticker by the door.
This will be on your dime. Sorry.

Biggest question, did you get the leak stopped?
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Old 07-24-2017, 07:22 PM   #6
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2018 and Out of Warranty! 90 Days I am Calling this "Bull Exhaust"! You need another Dealer/Stealer? If True F/R is "Going Down the Tubes"! Youroo!!
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Old 07-24-2017, 07:39 PM   #7
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Quote:
Originally Posted by Coolharts View Post
What year trailer and where are you located?
2018. Tacoma Wa
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Old 07-24-2017, 11:18 PM   #8
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Quote:
Originally Posted by bgoakey View Post
2018. Tacoma Wa
Service Department is spouting BS.
your Surveyor has a tongue to bumper factory warranty for 12 months.

You need to talk to someone higher up at the dealer.
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Old 07-25-2017, 09:58 AM   #9
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Quote:
Originally Posted by bgoakey View Post
2018. Tacoma Wa
Baydos?

Call DreamChasers in Burlington or Canopy Country in Ellensburg to ask them about the "Out of Warranty". They are the other closest Surveyor dealers.

Like others have said, it is a completely fair point to argue that the cause the damage was happening long before the 90 day window was up.
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