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Old 11-29-2011, 10:16 AM   #1
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Plumbing leaks

HI all! Am new to the site and in need of help.

I have a 2011 surveyor sport 240 model, the warranty ran out in October. Now I have leaks popping up all over the place. They are at the 90's and couplings. I think they are called pek fittings. They go from pipe to hose with crimps! Who would do such a thing? You can't crimp to a pipe and expect it to hold. I really need help on how to get this under warranty, who would i call or talk to?

Is there a recall on this? Any help would be grateful.

titanium jack

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Old 11-29-2011, 12:30 PM   #2
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I would suggest, that at least, you start with the Service Manager at the dealership where you purchased your unit. If he/she is any good, he will go to bat for you with the manufacturer.


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Old 11-29-2011, 12:50 PM   #3
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Never had any problems. That pipe is used in new construction and crimped, and has been popular for several years. Did you leave water in it and let it freeze? Don't know your location, but that is what it almost sounds like.

Also due to multiple leaks, sounds like freezing to me. One leak, or one bad fitting, maybe, but multiple leaks, sounds like it froze. Sorry for your troubles.
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Old 11-29-2011, 07:24 PM   #4
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jack, didn't the selling dealer offer you the 2nd year factory warranty?
would have only cost an extra $150.
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Old 11-29-2011, 08:45 PM   #5
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I had a similar leak problem after traveling with my surveyor. This is how I solved the problem: I went back to the dealer (skip to the end of this if the dealer isn't an option) told them to fix it and they did. IF THE DEALER ISN'T AN OPTION: go to a good local rv service center. I find that the local mom and pop shops that don't sell but just service are a better bet. Tell them the problem and that it is within warranty coverage and they should do the rest. If you ask Forest River they will tell you to pay for the fix upfront and then submit for a reimbursement but that is a terrible way to go. Hope this helps.
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Old 12-01-2011, 02:01 PM   #6
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plumbing leaks

Thanks for all replies.
In answer to my pipes feezing, no i winterized. The leaks are at the clamps not the pipe or hose.

In answer to extended warranty, it was 4 days out. I purchased one 10 days later. You would think the dealer or Forest River would have covered it. But alas I have learnd a good lesson.

And thanks guys for all your input, God bless and may your rving go well.

T- Jack

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