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Old 08-25-2011, 08:47 PM   #11
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We also have that same radio in the picture.We have had some issues with it but they are always temporary.At one time it would not play certain DVDs,twice the radio would not work,and sometimes the different speaker channels will not work.Also when we first got the trailer the A speakers were the front ones,the B speakers were the back ones and the C ones were the outside.Now the A speakers are the right hand inside,the B are the left hand inside and the C are the outside.Which configuration is the way it should be?On the plus side the unit sounds quite nice.I'm not trying to be negative,I just want to know if I have a problem and how to solve it.
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Old 08-25-2011, 09:00 PM   #12
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Let us know how this all turns out . . .
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Old 09-02-2011, 11:22 AM   #13
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We won't know until we take it back to be winterize. I will let you know then. Thanks,

shelley
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Old 09-06-2011, 08:10 PM   #14
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Ours broke after the first time using it, kept blowing fuses and then stopped working. They ordered us another one from FR but apparently they aren't stocking with those any more so we got a new awesome Jensen....so if your is under warrenty...maybe its broken
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Old 09-06-2011, 08:35 PM   #15
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When I got my trailer, I took the faceplate off and removed the radio. I twisted the antenna connector back and forth to insure a good connection. It seems if your in a damp part of the country, the humidity or moisture is going to affect that connection, as well as the speakers. I'd recommend a product called Deoxit. It's a deoxifiyer and contact cleaner.
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Old 09-08-2011, 02:59 PM   #16
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This is from Forest River as posted on their Facebook Page.

Hi Guys!! To my knowledge - and I double checked before posting this... Forest River has no affiliation with Concertone - OTHER than - we PREVIOUSLY - purchased their equipment. Yes - you heard that correctly... PREVIOUSLY!! We now use the Jensen as well Bob. Our customers spoke - and we listened!! If you DO have any issues with your concertone euipment - you may reach them directly at Concertone® Home Page. If you would like to replace your current equipment with a Jensen, you may contact our Service Department for instructions, pigtails, etc.. 574/642.3119 !

Acadianbob again. I wouldn't intepret this as FREE replacement. Here's another portion of the post.


are you saying I can get a Jensen as a full warranty replacement of the concertone?
August 26 at 2:02pm · Like.

Surveyor by Forest River Unfortunately Steven.... No -- I'm not even IMPLYING that! Concertone still has to warranty their equipment... However, you may call our Service Department and ask them if there are any other options. :-)
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