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Old 03-28-2018, 12:21 PM   #1
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RV Park Cable Issue

Hello Friends. Thanks in advance. Iím at an RV Park and am testing some things on my new 2018 Surveyor 200MBLE. I have hooked up a new coaxial cable to the RV Park cable outlet and into my TT cable connection. I have run a cable channel scan on my Jensen TV and nothing. The boost/amplifier is off and so is the green light. The TV is set to ďTVĒ and ďcableĒ in the menu. I know those are the common issues overlooked. Iím starting to think maybe this Jensen TV doesnít have a qam tuner? Any thoughts? Thanks!
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Old 03-28-2018, 12:24 PM   #2
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Maybe the problem is with the campground cable?
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Old 03-28-2018, 12:28 PM   #3
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On my TT I have 2 connections, cable and Sat. Ironically I have to connect to the Sat to get cable TV. As for the TV, I had to manually "set up" to get the connection to work. I just couldn't set to cable and run a scan.

Safe and happy travels.
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Old 03-28-2018, 12:34 PM   #4
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First things first, make sure it isn't the campground cable. Run the cable line directly to the rear of the TV (through a window/door/something). Retry the scan. If it works, the issue then is something with the camper. If it doesn't, then it's the campground.
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Old 03-28-2018, 12:52 PM   #5
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Thanks. Just ran the coaxial through a window and scanned again. Nothing. Does it matter if the tv is set to Auto scan or STD scan?

So either it is the campground, the lack of a qam tuner, or the coaxial cable I’m guessing?
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Old 03-28-2018, 01:45 PM   #6
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Problem solved. The RV Park guy came out and replaced his coaxial connection. I have to admit, I have had so many major and minor issues with this new TT that I assumed it was my TT and not the RV Park.
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Old 03-28-2018, 01:59 PM   #7
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Quote:
Originally Posted by Jbrowland View Post
Problem solved. The RV Park guy came out and replaced his coaxial connection. I have to admit, I have had so many major and minor issues with this new TT that I assumed it was my TT and not the RV Park.


Awesome! Itís easy to assume a provided utility is good and the problem must be with our equipment... especially if youíve had other issues.

Thatís why I like the ďthrough the windowĒ trick. Takes everything out of play!
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Old 03-28-2018, 02:00 PM   #8
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And for future readers- Jbrowland did everything right. They had the antenna booster OFF and did a cable scan. The only other thing to try at the rig side is the different cable connection points like another responder posted.

Once you do all of that, then you specially test the parkís cable and/or your piece of coax.
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Old 03-29-2018, 12:53 PM   #9
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This keeps coming up. Here is a list of QAM compatible TVs: TV Compatibility Reference Guide | Information Technology | Drexel University

One thing to add, ependydad, is to check another cable connection. Ask your neighbor if they have cable. If so, ask if you can quickly use their cable connection to try yours.
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Old 03-29-2018, 02:11 PM   #10
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This reminds me of one time in campground neighbor had guy from park checking connection on post. When I asked if booster was off he didn't know what it was, or where to find it. Turns out it was on problem solved. I had to learn this the hard way and have helped several neighbors over the years.
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