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Old 08-14-2015, 05:46 PM   #11
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I just came back from them and got into an argument over the things that were seen not to work by their mechanics and feel they BSed me to get me out the door.
I watched their Mechs, and I will not have them touch the trailer again. My background I am able to repair modify fix anything on the trailer that exist.
I will not name this company unless they they give me a reason to. There are plenty of people who even if I feel they are cutting corners or bsing people who have no background at all and need their services.
Understand why you won't name this dealer, might affect getting things fixed. Can I ask what State or City? Also what unit is this?
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Old 08-15-2015, 12:29 AM   #12
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Gashog if I did that I might as well name the company. The town I am in is too small.
Funny thing, I didn't look at local reviews, I should have, other people have had the same problems I.
It is a 2015 Surveyor 274 BHS fifth wheel.
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Old 08-15-2015, 08:39 AM   #13
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I just came back from them and got into an argument over the things that were seen not to work by their mechanics and feel they BSed me to get me out the door.
I watched their Mechs, and I will not have them touch the trailer again. My background I am able to repair modify fix anything on the trailer that exist.
I will not name this company unless they they give me a reason to. There are plenty of people who even if I feel they are cutting corners or bsing people who have no background at all and need their services.
I hear ya about fixing things yourself,,, most of the time it is a lot less hassle for us to do it ourselves,,, + it is quicker and maybe repaired better !!! We had to R & R out outdoor shower box unit to fix a pinched hot water line,,, it took us a couple of hours,,, and it does not look as good as it did because of the full paint job,,, the caulk now shows white... But it was either drive 2 vehicles about 50 miles both ways,,, and leave MH there for who knows how long ???

Dealers know many of us repair our own unites,,, and they Love it !!!
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Old 08-15-2015, 08:50 AM   #14
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Gashog if I did that I might as well name the company. The town I am in is too small.
Funny thing, I didn't look at local reviews, I should have, other people have had the same problems I.
It is a 2015 Surveyor 274 BHS fifth wheel.
szabla,,, I thought the town you live is was pretty good size ???
I hear it is a Very Nice Place !!!
LOL !!!
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Old 08-15-2015, 09:19 AM   #15
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I feel your pain! Having had travel trailers for 37+ years of married life (my Father-in-Law advised me to always have a trailer for emergencies, just in case), I know you will have repairs that you can do yourselves. We bought our first dealer-purchased TT this year and they have been stellar about repairs and warranty issues. I checked their ratings and they had a few complaints (I actually met one of the complainers and they were whiny, picky and snotty the whole time - the dealer never lost their cool or got mad but still got poor marks. Go figure. ) I have since learned that dealers vary considerably. Ours took care of everything promptly and with a smile. Even THEY complain about the quality of the units they get. They frequently need to do significant repairs before they put the TT or 5r out on display. I saw the initial repair service ticket on mine and it was quite extensive (things broken, missing, not operational, what have you). They also did a detailed walk-thru with us when we went to pick up the unit. There was so much stuff, I may need to go back down there for a second walk thru!

I'm sorry to hear about your trouble. But, just remember the incident with the bear and your son when you start to get pissed and be grateful you and your bride weren't in that tent!
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Old 08-15-2015, 09:33 AM   #16
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elchilero53,,,
You are absolute right about the way these unites show up @ the dealerships,,,
It is very unfair the amount of work they have to do before they can sell them !!!
In my experience,,, Manufactured Homes are even worse than RVs !!!
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Old 08-15-2015, 10:03 AM   #17
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Wolverine 1945
There are some venders you meet that are great and will do all they can for you, and some real A-holes as in any town. I have been here 20 years or so and like the mild climate and access to the mountains, lakes, desert. I am getting old but still enjoy dirt bike and street bike riding, 4x4 riding, snowmobiling, powered snow bikes, jet skis, boating etc. I have a lot of toys, and built a lot of them.
I can ride a dirt (5 minutes away) one day and the next snowmobile just 45 minutes up over 10500 feet, in winter.
This trailer will let us ride all morning then take a nap and ride more in the afternoon until evening. I am hoping this el-nino is as big as they say it will be. It will be an epic winter for deep powder mountain snowmobiling and snow biking.
That reminds me I will have to adjust the one brake that keeps hanging up.
elchilero53
I am not discouraged about owning this trailer.
as for the bears I do a lot of riding motorcycle around the west and tent camp. last summer I tent camped in Alaska for a couple of weeks and actually was very comfortable. (only had bear spray because of Canada) While in the lower 48 though we carry a couple 454 Casulls and smith and Wesson 460, that is in grizzly country. For black bears, lions, and wolves we carry 357 magnums, which is my wife's favorite. I know there are many many choices but I have had these for a long time now and know them well.
I didn't know that this can be a common problem with the trailers quality control and I will keep maintaining it to how I feel it should be, and not to down industry standards so to speak.
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Old 08-15-2015, 10:27 AM   #18
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Pic work is the biggest problem,,,
The faster they can build them,,, the more $$$ they make !!!
And the attitude,,, down worry about it,,, the dealer will fix it !!!


Sorry I spent a couple of years fixing New Manufactured homes,,,
And yes I am a little negative about it !!!
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Old 08-15-2015, 10:31 AM   #19
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szabla: Yes you will have issues on campers weather its a tt 5er or MH or pop up. Should have come to Gosen this week and got your repairs done on site free during the rally. You think you had problems some of the MH big time but guess what all fixed . I had minor issues and all fixed now. Might want to make it next year and then take the plant tour and you will get an idea of maybe why things go wrong. They will repair even if out of warranty.

BTW one of the folks brought there Aviator there that has major issues FR is taking it to the factory for repairs. Down side they will be without the camper the rest of the year but you can bet it will get fixed. Later RJD
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Old 08-16-2015, 07:32 AM   #20
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They do great repair work in Gosen,,, it is to bad they have to do so much of it !!!
I am sure if not for them,,, FR would have a lot less returning buyers !!!
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