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Old 02-05-2013, 01:49 PM   #1
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Skylight Recall - Suveyor Select SV264 2012

Recieved a letter in the mail from Forest River that a few of these units had cracks in the plastic skylight over the bathroom shower. Checked mine after a rain and what do you know... I am one of the lucky ones.

Just an FYI for all the rest of you with the same trailers.
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Old 02-06-2013, 12:07 PM   #2
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Thanks for the info. My 2012 SV264 happens to be back at the factory now getting a leak fixed. I'll contact them to get this checked out too while it's there, but if they're really good they would have already checked it. I'll see.
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Old 02-06-2013, 12:21 PM   #3
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My 2012 Puma 30DBSS has 2 skylights. Both have cracks in all 4 corners. One in kitchen leaked- I caught it almost immediately. One in bathroom never leaked, but was cracked. I assumed it was from over-torquing them when they were installed. I just used some Dicor lap sealant and covered the cracks as they were very low. Wonder if my skylights are the same as the ones getting recalled?
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Old 02-06-2013, 04:59 PM   #4
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Quote:
Originally Posted by SCOC View Post
My 2012 SV264 happens to be back at the factory now getting a leak fixed.

If you don't mind me asking.. where is your leak located? Just wondering if I should take a closer look at mine.
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Old 02-07-2013, 01:37 AM   #5
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If you don't mind me asking.. where is your leak located? Just wondering if I should take a closer look at mine.
One of the bedroom windows wasn't installed correctly, and leaked causing the interior wall to bubble and pimple. Inspected carefully from the outside the top of the window frame wasn't pushed up against the trailer snug enough, and thus not compressing the seal. Water ran down the side of the trailer and right past the window seal into the wall. If you look carefully you'll be able to see a white seal around the perimeter of the frame - it should be compressed to make a good watertight seal.

I don't think it would hurt to put a bead of caulking around this area, top and sides of the frame (I don't think caulking the bottom is necessary) - which is what I did when I first discovered the leak to prevent further damage. I'll be caulking all the windows this way when I get it back.
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Old 04-07-2013, 09:31 PM   #6
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I looked at mine twice and foundno problems. Looked today and found cracks... emailed FR to get it fixed...
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Old 04-07-2013, 11:17 PM   #7
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Mine is at the dealer - new skylight has been ordered.
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Old 04-09-2013, 12:57 PM   #8
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Thanks for the info I will be checking mine out also.
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Old 04-12-2013, 10:49 AM   #9
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Look closely, as the cracks can be hard to see at first. I looked at mine just before towing it in early March. I didn't see any. When we got back, I didn't put my AC cover back on for about 3 weeks. When I did I saw cracks and had some minor water intrusion. Hopefully, my new skylight will be here today. It's got silicone sealing the cracks for now.
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Old 04-12-2013, 11:14 AM   #10
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Is this recall only for the Surveyor model?? I have two skylights on my new Rockwood. Should I be concerned.
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Old 04-12-2013, 12:13 PM   #11
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No it affects other models, I got the recall on my Rockwood Roo 233s.

I actually caught the leak before the letter but not before major damage.
FR replaced the entire roof, front wall (my unit slopes forward int the driveway), part of the floor structure, the entire laminate floor, and some minor things all under warranty.

If you get the letter have it checked out.
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Old 04-13-2013, 09:25 AM   #12
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I got a letter in January about mine. I believe several brands and models were effected. However, if yours was built after they found their mistake, it probably isn't.
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Old 04-18-2013, 01:45 PM   #13
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Nope, My 2013 Rockwood was recalled and I have 3 cracks in my skylight. Also a delamination and staining on the side. Not too happy.
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Old 04-19-2013, 01:38 PM   #14
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Can I get a refund

I had one that leaked and in a torrential downpour at the beach we noticed water coming in. Always wondered why my tub always had black mold even though I dried it when putting it away. Well, I paid to have mine done that weekend so I wouldn't have anymore damage. I wonder if they would reimburse me for the cost. I have all the receipts.
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Old 04-24-2013, 08:30 AM   #15
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Got mine replaced yesterday, I asked the dealer to check it while it was in for other stuff and he said they are recalling them and I should have gotten a letter but I did not.New one now on.
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Old 04-24-2013, 11:40 AM   #16
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I replaced mine Saturday. The manufacturer of the skylight sent me the parts and I figured it would be easier to do it than to haul the RV into Ft Worth. It was easy. I sliced the old sealer off with a very sharp 1" wood chisel and stayed out of the rubber roof membrane. I removed the screws and got the cracked up unit off without ripping the membrane. Then the work began. Getting most of the old butyl tape off without messing things up took a while. I was sent new tape and a tube of sealer that matched the sealer on the trailer. New tape and screws and sealer and the whole thing took me about 2 hours... and I am sure it is done correctly. I found this pretty early on so I am pretty sure I have no water damage. Another 20 minutes to clean the shower out good, and it's good as new...
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Old 04-29-2013, 03:15 PM   #17
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Look at this!!



Can you see how much my thumb goes down? The membrane around the warranty repair is wavy and loose. It is not attached to the roof.
AND... the sealer is still tacky after 2 weeks - everything is sticking to it!!


Called the dealer and I need to take it back - GRRR!!
They will fix it while I wait.
Then she says "It should have been done right the first time."
Ya think??!!?
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Old 04-29-2013, 05:01 PM   #18
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Received a second letter from FR stating that just because it hasn't cracked..it will. Get it replaced now! I called the repair place I use and they said they would contact FR, order the parts and when they have them, call me to bring it in. I'm just glad to get it fixed before I have any water damage.
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Old 05-09-2013, 04:16 PM   #19
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Been trying for 10 days now to get a response from Susan Thornberg (the person listed on the recall letter). Neither the service manager nor I can seem to get a reponse from her on how to get this skylight repair authorized and the parts sent to my repair facility. I've called and repair facility has called(left messeges), I've emailed twice and so has repair facility. I sent another email today to Amber Wilson at Surveyor. Does anyone know how or who to contact to get this thing going?
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Old 06-18-2014, 01:40 PM   #20
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Just up on the roof and found that it is cracked again, wonder if they will cover this again.
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