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Old 03-02-2013, 04:19 PM   #11
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If there is enough room between the top of the roller anb the screw, you may be able to remove the screw that pulled through and add a large fender washer and a 1/8 inch longer screw. Don't go too long with the screw.

Just make sure you have enough clearance for the roller to clear the washer and screw head.

Good luck.
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Old 03-03-2013, 08:37 AM   #12
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Good thought, thanks. Further down the rail it is showing signs of cracking as well. I think new rails are in order that are either stronger or reinforced where the screw goes through them in to the ceiling.

Will keep you posted on where this ends up.
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Old 03-03-2013, 09:18 AM   #13
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I just had this same repair done to my Surveyor 235RKS. We did have the extended warranty so I don't recall the exact price for repair; but it was some hundreds of dollars for sure. They are now installing longer overhead rails and there is a revised trolley as well.

We have had to have our rear slide repaired twice now in 5 years. I hope that this last repair is the end of it.
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Old 03-04-2013, 12:42 AM   #14
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Quote:
Originally Posted by acadianbob View Post
I just had this same repair done to my Surveyor 235RKS. We did have the extended warranty so I don't recall the exact price for repair; but it was some hundreds of dollars for sure. They are now installing longer overhead rails and there is a revised trolley as well.

We have had to have our rear slide repaired twice now in 5 years. I hope that this last repair is the end of it.
I had to have the same repair done a couple summers ago, I left a bag of stainless washers taped to the old rail for them to use when they installed the new railing, that way I knew they would use them. Even with the new trolley and rail, i support the slide while one of the kids pushes the button, just to be sure there is no binding during the process, horrible engereing, but I love the bed slide, oh well
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Old 03-04-2013, 07:46 AM   #15
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I had to have the same repair done a couple summers ago, I left a bag of stainless washers taped to the old rail for them to use when they installed the new railing, that way I knew they would use them. Even with the new trolley and rail, i support the slide while one of the kids pushes the button, just to be sure there is no binding during the process, horrible engereing, but I love the bed slide, oh well
Thanks, tonyz. How much was the repair (ballpark)?
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Old 03-26-2013, 11:13 AM   #16
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Thanks, tonyz. How much was the repair (ballpark)?
I just ordered new tracks and trollies. It was around 250 plus shipping. I plan to fix it myself when the parts arrive. I hope all goes well.
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