Originally Posted by acadianbob
I just had this same repair done to my Surveyor 235RKS. We did have the extended warranty so I don't recall the exact price for repair; but it was some hundreds of dollars for sure. They are now installing longer overhead rails and there is a revised trolley as well.
We have had to have our rear slide repaired twice now in 5 years. I hope that this last repair is the end of it.
I had to have the same repair done a couple summers ago, I left a bag of stainless washers taped to the old rail for them to use when they installed the new railing, that way I knew they would use them. Even with the new trolley and rail, i support the slide while one of the kids pushes the button, just to be sure there is no binding during the process, horrible engereing, but I love the bed slide, oh well