Surveyor Factory Repairs and Tour
My trailer had a leak, which needed to go back to the factory to get repaired. Long story short, the local dealer I was working with was horrible and it took them about 4 months just to get the unit to the factory, and that was after 2 months of planning it. After Surveyor completed the work, I drove down to Oregon to pick up the trailer myself.
Surveyor - THANK YOU! They did an outstanding job of the repairs and then some. they fixed everything we asked, plus they pretty much did a full inspection and replaced things that they found to be broken or below their standards. For example, on our way home we stopped at a rest stop and I did my walk around and thought to myself, that LP hose looks new - it was, they replaced the LP tank switchover with a new style one and the LP hose to the trailer.
The major repair was a leak in the bedroom. They replaced the ENTIRE wall of the trailer to fix it. It looks great.
I also got them to pimp my trailer by installing a riser kit on the suspension. I've got the clearance I wanted now.
While we were there, JJ was kind enough to give us a full tour of the factory. Awesome stuff. I really like what they're doing to the trailers now too. The new radius roofs are awesome, the trailers look great and have a much bigger and more luxurious feel to them.
There are 28 surveyor trailers on line, completing 7 a day. We saw a few 264's in process which was great since I could take a bunch of pictures showing me where all the wiring and hoses are in my trailer. We also walked through a couple of the big 305's.
Surveyor - thanks for ending our frustration with a positive experience.