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Old 11-25-2018, 10:49 AM   #1
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Surveyor Travel Trailer 267RBSS

Hello All,

Had a Passport Elite that we loved unfortunately we had a accident with a farmer pulling a very wide piece of farm equipment.

So we are starting the search of replacing are trailer.

We have narrowed the search to a Forest River 2019 267RBSS Surveyor Travel Trailer or a Heartland 2019 Mallard M260 .

We are looking for opinions on the surveyor and where the surveyor stacks up in the forest river brands

Thanks in advance
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Old 11-25-2018, 11:55 AM   #2
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Location: Everett, WA
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I think the Surveyor brand is as good and bad as well others out there. They have very nice features for their price point; however, I don't think the quality is any better than a really cheap trailer.

If you go into it knowing that you'll have to turn a screwdriver to fix minor things it will be fine. If you wait for the dealer on every little detail, you'll never have it on the road.

Not Surveyor brand specific but the two major issues that we've had with our trailer are:

1. The fiberglass front cap has a small spot on the gelcoat where it has spiderwebbed. My friend who bought his trailer a month after me also had this but the gelcoat cracked side to side. To date, Forest River has not stepped up to help out on any repair.

2. The welding one the trailer frame itself is garbage. Again, not Surveyor brand specific, Lippert manufacturers a majority of the frames for the travel trailer industry. In my case, the spring hanger tore off of the frame due to poor welding from the Lippert factory. Again, Forest River and my dealer did nothing to help. Going directly to Lippert's warranty department with opinions from 2 expert welding shops, they covered $6500 to remove and reweld the entire suspension back onto the trailer. I still need to report it to the NTSB.

My suggestion is buy whatever trailer you like but be sure to put it through its paces. We put 4k miles on it in the first year and saw these issues. Now that it's fixed, it'll last forever.
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Old 01-14-2019, 12:36 AM   #3
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We have a 2019 Surveyor and so far it has been trouble free except for a small water leak near the toilet. That was fixed by the dealer. Our trailer is a 265RLDS I think.
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Old 01-14-2019, 09:05 PM   #4
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We have a 2018 267rbss. We really love the layout. We have three issues that will be taken care of under warranty by the dealer where we bought it. The shower drain leaks into the underbody, the ceiling vents still blow air when we have the furnace on and the awning material was not sewn straight by the manufacturer and will be replaced.
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