We just purchased the 2009 Surveyor 304...This is our first travel trailer, so it's all a learning game for us now!
It was just delivered a few weeks ago, and as the delivery driver was driving up my street, I could hear the fender scraping off the tire. I had him take it back to the dealership and repair it before he bought it back again. (Well, they fixed that side, I noticed they cut the fender and put a bracket on the inside to bring it out from the tire so it wouldn't scrap)... When I checked the other side of the trailer, I noticed that the fender is REALLY close to the tire on that side as well. So close that I can not even fit my finger between the tire and the fender, (only about a cm of space there). I am nervous that once we start to tow it, the tire and fender will scrap, and possibly slash a hole in the tire. Our dealership seems like they are "frustrated" with the few complaints I have...go figure, typical dealership! Once it's off the lot, they don't care!!!
(Vent under the fridge was hanging off, Shower head was cracked right off, fender and tire issues, slide topper issue, no ladder for the bunk beds...The list goes on, and we didn't even use the trailer yet!!!)
Another issue I am having is the slide topper...it makes a really LOUD noise in the wind...so bad that I don't think I would be able to sleep through it. Can it be adjusted???? I can't find anything in the manual about it
Also wondering does this model come with a ladder for the bunk beds???
Ours didn't come with one, the dealership told me that one was not included... but I am wondering why it didn't. My 8 year old daughter uses the table in her bedroom as a foot stool to assist her in getting onto the top bunk...I am afraid that this is going to damage the table, and also the fact that it is very dangerous...She is not allowed to do this anymore, but she has trouble getting onto the top bunk.
I am starting to have regrets about purchasing this trailer...the service we have is terrible...I love the trailer, but it seems like the dealership we are dealing with do not want deal with our issues. Which is making me have regrets
I also find that the trailer is not very steady....I find if one of my kids is walking across the floor, or someone comes in and out of the trailer, the whole trailer shakes...any movement at all and it feels like I am on a boat!
Any information from anyone with these few issues would be greatly appreciated...
Thanks in advance!