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Old 12-29-2007, 11:06 PM   #11
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Join Date: Oct 2006
Location: Quispamsis NB Canada
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I would highlight and underscore and place blinking friggin lights around Blind Dr's good advice to check these things out before taking delivery... Everyone should do that thoroughtly, regardless of brand or product. Personally if I had been in his shoes, I would not have lifted a screwdriver until I spoke with the dealer and either gotten an authorization to perform the work or a damn quick appointment time to run it right into their yard with a list of all those complaints.

I guess the lession here for newer RVers is to let or make your dealer deal with product defects under warranty. The stress and aggravation that Blind Dr experienced started in part or whole with problems ignored or not seen by the selling dealer. It was their job to repair them and bring the unit up to snuff before delivery or to resolve any issues missed at delivery or occurring within the warranty period.

Sometimes the quality amazes me in Travel trailers. Mine is perfect and came that way after I drew attention to really minor flaws and defects before taking delivery. The only work I've had done afterward involved a water leak in the slideout area which I showed the dealer during one of his delivery trips. He arranged for prompt repair and although it took three trips to finally fix it, I let it go until it was done. Out of warranty, I would have tackled it with great enthuasiasm, but not in warranty.... that's their job.

A little story: A friend had a water leak in his park model, and it was a hard leak to locate. This was a new unit under warrenty from the same excellent dealer I purchased my last three trailers from. At a certain point my friend thought it wise to cut up his living room carpet with a utility knife "to dry the sub-floor" and drill 1/2 inch holes in his walls to see if the insulation was wet. (he actually asked to borrow my knife and drill but I declined when I learned his plans). You can imagine the conversation he and the dealer and the FR rep had over repairing that damage.

  • Salem 401-2b; 31" Sony Trinitron and two channels on the antenna.
  • Smokin' hot wife... 2 boys, 25 and 10.

83 sweet sweet days camped in 2008 - not easy in my neck of the woods!
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