Nothing to do with my RV, but I have to vent. Coming home this Sunday from the SC coast my truck (2008 Ford F-350 DRW 6.4L) with only 53,000 miles erupted the radiator. Pulled of the road and meet 2 really nice families that were both RV'er's that extended help to us after Good Sam RV Roadside Assistance failed to live up to their agreement. GS offered little help in finding someone to even tow our truck much less the RV. After many calls, we made arrangements to get our truck towed back to our home (77 miles) using my brother-in law's farm flatbed trailer. Luckily we were so close to home. With the help of the family that we broke down in front of and their neighbor who had a F350 with a 5th wheel hitch who towed our RV to his house and allowed us to leave it their in his yard until my truck is fixed. I just today got my truck back after replacing both thermostats and the radiator - all seems fine for now. My wife called GS on Monday and complained about the service we reviewed and ask what we were paying for if they could not provide any assistance. Now some was our fault as I only had the basic plan that only allow towing to the nearest service center. I have taken care of that and now have towing for 100 miles to any place of my selection. They offered no help on the RV on the original call, so we had to make those arrangements as well. GS was suppose to tow the RV to nearest RV park, so I now that that in the 100 miles as well. I will say GS Customer Support since the call on Monday have made strides in trying to rectify the issues and have offered to pay my brother-in law his gas/time,fir coming a picking up the truck. They also offered to tow my RV to my home, but We told them we had that covered due to the family that towed it and allow it to stay in their front yard for 6 days. They have also offered to pay ($100) for my fuel to go and pickup the RV and bring it home. They listened to the 3 separate calls we made to them on Sunday and said it was inexcusable they way our call was handled. We are not RV+ Platinum Good pam Roadside members for 2 years at no charge. Hopefully after tomorrow the truck and RV will be back home, then ready for our NC Outer Banks trip in 2 weeks.
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2008 Ford F350 DRW King Ranch 6.4L Powerstroke
2014 Vengeance Touring Edition 39B12