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Old 05-13-2008, 06:30 AM   #1
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Another waiting for a 27DFWP

Hi All,

New here to this forum. I have an estimated delivery date of 5/17 for our new WP. I hope it shows up then because we have a camping/buggy/party the following weekend and we sold our other Toy Hauler. I always tell my wife "I don't wait well".
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Old 05-13-2008, 10:28 PM   #2
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None of us do!!! Welcome Krabid!
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Old 05-14-2008, 07:57 AM   #3
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Welcome to FRF!!

as far as waiting........................................... ......



ARGHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
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Old 05-15-2008, 06:42 AM   #4
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Got some good news and some bad news yesterday. The good news is that our new WP came off the line day before yesterday and the dealer expects delivery by end of this week.

The bad news is the salesman won't have time to finalize the sale for 1 1/2 to 2 weeks. He says it takes a day for the paper work, onother day to prep the unit and then he has to setup an apointment for the demo of the RV which he has no appointments open for at least 1 1/2 weeks.

THIS IS BS. I have half a mind to tell them to stuff it
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Old 05-15-2008, 10:19 AM   #5
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Quote:
Originally Posted by krabid View Post
Got some good news and some bad news yesterday. The good news is that our new WP came off the line day before yesterday and the dealer expects delivery by end of this week.

The bad news is the salesman won't have time to finalize the sale for 1 1/2 to 2 weeks. He says it takes a day for the paper work, onother day to prep the unit and then he has to setup an apointment for the demo of the RV which he has no appointments open for at least 1 1/2 weeks.

THIS IS BS. I have half a mind to tell them to stuff it
First off Congrats and Welcome!!!!

Second, If I were you, contact the manager, after all you are the one buying the trailer, in today's time , they need to make time ,or switch salesman, like you said tell the manager the deal is off, unless they get your trailer ready in a timely manner. Good Luck
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Old 05-15-2008, 09:19 PM   #6
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I walked in with a check the sales man went and got me a recipt and we shook hands and done. A PDI tech came out to meat us at the trailer went over the trailer showed us every thing and answered all are questions and we were done total 45 min.They do have two dealerships in the center of the state so tec support is good and I should just call with questions. This is what I would expect from a sales staff.(not going to say every sales will send cookies after the sale) So baybe I paid to much?.
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Old 05-15-2008, 10:13 PM   #7
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Same thoughts here. There is no way I would wait for 1 1/2 to 2
weeks to do PDI. U paid them way to much money (5 digits I assume)
tell them if not U will take your five digit financing elsewhere.

P.S. Maybe U could work some "FREE" camping into the deal.
Like a years worth!

Nina
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Old 05-16-2008, 06:47 AM   #8
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It might be only me getting impatient. I ordered it on April 1st and they gave me an expected delivery date of May 17th. Every time I talked to salesman he said on schedule. So I assumed that I could go and pick it up anytime after that. I took care of all my own financing so all I have to do is hand them a check, hook up and go, so I thought. We have our yearly camping/buggy ride planned for the 23rd so in my mind we were good to go. I did get them to setup delivery on the 23rd at 4pm but the dealer is 3 1/2 hours one way from my home and once home we have to pack up and head for the camping location. We will just have to wait till the 24th to go camping and miss out on the big Friday night camp fire thats planned. We will still have the buggy rides Sat & Sun and BBQ on Sat. Unless the RV has other problems and we can't get it on the 23rd.

"I don't wait well" and "I don't do good under pressure"

I know if thing can go wrong they will go wrong. We usually take the week before an event to pack and get ready so we don't forget things. This all happening on the same weekend might be too much for me.
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Old 05-16-2008, 07:55 AM   #9
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I would say "OK, you don't have to do the walkthrough, get the owner, sales manager, service manager, really good service tech, just ANYBODY who can do the job to get it done for me."

Company policy (or other short comings) should not stand in the way of customer satisfaction.
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Old 05-30-2008, 07:12 AM   #10
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Got it home. Found 2 issues so far with it. First was it was to be gen ready. All switches wiring and hose were to be installed (so the salesman assured me). All I was to have to do is mount the gen in the box and hook the existing wires and hose and ready to go. The only thing that was done is the box is there with fuel hose run to it. No control panel or transfer switch.

The second problem is when they installed the awning the front leg is between the door and the hold open anchor for the door. So when the awning is open you can't leave the door open or it hits the awning leg and will tear up the door edge and the awning leg. Never noticed those things till I got it home (a 3 1/2 hr drive one way) from the dealer because the day I picked it up it was pouring rain.

Other that the two main issues and a few minor things that I can take care of myself we love it. The floor plan is perfect for us with our ATVs and a Polaris RZR. No more flattening the tires and tyeing down the suspension on the buggy to get through the back door of the Prowler.
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