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Old 11-05-2019, 10:50 AM   #1
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loss of cable connection 2018 22RR

Hi all,
Lost both cable connections inside the camper. Anyone have this issue yet? Wondering if anyone knows how they are routed from the outside cable in connection to the two inside. Any help would be gratefully appreciated, as we are living in it while we renovate the house. Thank you !
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Old 11-05-2019, 11:07 AM   #2
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smithmx47,

We would be happy to assist you with your cable connections. Please contact Sabrina Shannon in our Customer service department through the following personalized and direct link: http://www.forestriverinc.com/Direct...85487878296370.

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Respectfully,
Forest River
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Old 11-12-2019, 08:26 AM   #3
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Originally Posted by ES_FR View Post
smithmx47,

We would be happy to assist you with your cable connections. Please contact Sabrina Shannon in our Customer service department through the following personalized and direct link: http://www.forestriverinc.com/Direct...85487878296370.

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Respectfully,
Forest River
Hello,
I contacted Sabrina the same day. Haven't heard anything back yet.

Thank you.
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Old 11-21-2019, 02:43 PM   #4
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If it's anything like our 26RR, the single cable from the outside comes into a splitter located above the living room TV. I took the antenna plate out and gently pulled the cables until the splitter came out. Ours has one orange cable from the outside and 4 white ones (IIRC)....one from the antenna, one to each TV, and one outside where the TV mounts.

Also, if by "lost" you mean that one day you had a signal and the next you didn't, make sure that your antenna amplifier isn't on....ours has a green light when it's on.
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2016 26RR and a 2018 OR371MBH
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Old 11-22-2019, 07:38 AM   #5
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If it's anything like our 26RR, the single cable from the outside comes into a splitter located above the living room TV. I took the antenna plate out and gently pulled the cables until the splitter came out. Ours has one orange cable from the outside and 4 white ones (IIRC)....one from the antenna, one to each TV, and one outside where the TV mounts.

Also, if by "lost" you mean that one day you had a signal and the next you didn't, make sure that your antenna amplifier isn't on....ours has a green light when it's on.
Thank you will check that. Also I have always left the amplifer on, but will try it with it off. Thank you for responding !
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Old 11-22-2019, 08:34 AM   #6
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Quote:
Originally Posted by mxdad View Post
If it's anything like our 26RR, the single cable from the outside comes into a splitter located above the living room TV. I took the antenna plate out and gently pulled the cables until the splitter came out. Ours has one orange cable from the outside and 4 white ones (IIRC)....one from the antenna, one to each TV, and one outside where the TV mounts.

Also, if by "lost" you mean that one day you had a signal and the next you didn't, make sure that your antenna amplifier isn't on....ours has a green light when it's on.
If your OTA antenna is connected directly to that splitter your OTA antenna must not need power to the booster amplifier within the antenna but you say you have the booster plate. How is the OTA powered?
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