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Old 06-22-2008, 05:15 PM   #1
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Wolfpack 386Wp here we go again!!!

Hi everyone! Well I have more problems with this terrible trailer from forest river. Remember my first post:

2008 386 WP Problems

Ok, so here is the deal. I take my trailer to a local dealer for a city water connection repair. It is leaking behind the wall and dripping down the frame rail. The local dealer, who hates me, said he found "no issue"

I get the trailer out and use it the first time this year. I install my battery, park it in front of my home load it and go. three days later the battery, which is new, is dead 1.5 volts. Will not take a charge. So I bop over to an interstate battery dealer and replace it. I store the trailer for the next 2 weeks and BOOM no battery power again. This is after the disconnect switch has been shut off...Hmmmm most interesting.

I report the problem to the dealer I purchased it from, who is 3 hrs one way from me. He would be happy to look it over. The local dealer refuse to look at it ( these guys were 5k higher than the dealer I bought it from) not wanting any trouble over this I called Becky the Forest River west coast warranty rep. Becky tells me: They will fix it for you, they have to. Yeah right...

We go away for a week on a 300 mile trek, spend a week riding our quads and using the trailer. Boy did I find all kinds of problems: the generator would not start, the refrigerator door broke, the sensor inside the fridge is disconnected...Broke, the sliding door to the garage falls off, the bathroom door, will not close, the shower leaks, the outside water leaks, the awning will not snap in when closed. It appears to be bent, the wires are exposed and appear to be shorting out, the trim on the slide fell off, this after the slide stuck then went out. The ovehead fan blade fell off, Hot water heater will only work on LP not electricity, so we finally came home and on the way back decided to drop it off on the dealers lot. While driving down I55 a motorist flags me down and tells me something is draggin under the trailer. So we stop and the underbelly is dragging on the ground. Why...because it was full of water. So the insulation is soaked the underbelly cover destroyed and god knows what is going on with the tanks.

I came home today Sunday 6-22 and immediately sent Becky a nasty gram. This unit is still under warranty, thank goodness.

So, my other problem is that when I purchased this trailer, I was assured by Forest River: Becky, that I could get this unit serviced and any warranty problems fixed at any forest river dealer...NOT! According to the boys at Pontiac rv ( look them up pontiacrv.com) Kevin the service manager specifically, he told me he would not work on my trailer and the forest river rep told him he could refuse to work on it. I am trying to figure out who this rep is and come monday will get my attorney involved again, to try to resovle the problems.

At this point we are just ready to burn this trailer.

I am going to look into filing a complaint with the attorney generals office, AGAIN, not sure if it will do any good but it never hurts to ask. It really upsets me that we missed all the camping season last year and looks like this year is shot as well. We have used it 4 times total since last August. Lets see that comes out to over $10k per use, damn somebody hit me.

I will post more as it becomes available
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Old 06-22-2008, 06:38 PM   #2
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With the problems you state you have had and being in IL, I would drag it one state over and park it in the front door of the office in Goshen IN.


This is to much to believe.

Problems in 10/07 and now 6/08 you post still about the water leak? thats 9 months and I would NEVER deal with this.

If what you state is true a good dealer would have taken care of all of this BS.

Just my opinion and I am no expert but this smells funny.

Mike
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Old 06-22-2008, 11:37 PM   #3
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I sure hope the smell is emulating from Indianna. In fact should you desire to see some pictures let me know where to post them, I have a bunch, especially of the last bunch of BS.

I hauled it to Litchfield,IL Diamond Trailer sales, where I had purchased it. It is sitting on his lot. I faxed Steve the owner a list of problems. I am hoping that he will resolve it.

So here is the challenge for you. If in fact you doubt any of these facts contact Becky Miller at forest river, bmiller@forestriverinc.com
Steve at Diamond Trailer sales, Litchfield IL www.diamondtrailersales.net/

or perhaps Pontiac Rv Pontiac IL. Be sure to ask to speak to Kevin the service manager his daddy owns the business: http://www.pontiacrv.com/

Ask them about the 386Wp sold to the family in Eureka, IL.

I will also try to post a picture of the last underbelly mess, hope it works.

Second picture is difficult to see the water coming out, just look at the ground. This was Memorial day weekend

I have added some pictures of the broken wires, pinched wires and the wire mess from when I removed the panel on the entertainment cabinet.

The pictures speak for themselves and THEY DON'T STINK
These are only some of what I had taken.
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Old 06-23-2008, 03:59 AM   #4
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Pack of matches .49
Gallon of gas 3.89
collecting insurance Priceless!!!!
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Old 06-23-2008, 09:18 AM   #5
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Sad to say but that is some terrible workmanship. Hope they get it right for you but man there is alot of problems on that unit.

I now clearly see why you are so upset and I would be also.

Mike
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Old 06-23-2008, 10:09 AM   #6
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I just got off the phone with the RV Dealer. His service guy is working on my problems and has the list. He also added that his service tech was shocked as in 120 volts, while the trailer was plugged in and he touched the stabilizer jack. He indicated that there is only supposed to be about 3 volts running thru the frame ground. Mine has 100 volts. Thank you Forest River!

He tells me also that forest river had 4 techs come to their facility in the spring to resolve electrical issues on the trailers they had in stock. Most of the problems were electrical and were all the same problems I had encountered. He even told me of a unit that had to have the roof removed to gain access to a ground for the awning ac plug. It was not grounded and apparently the forest river tech got blasted.

Still waiting on more answers.
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Old 06-23-2008, 10:14 AM   #7
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Quote:
Originally Posted by eandsphotography View Post
Pack of matches .49
Gallon of gas 3.89
collecting insurance Priceless!!!!
My thoughts exactly! I was considering at least 10 gallons, want it done right!

Someone put me out of my misery
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Old 07-03-2008, 01:21 PM   #8
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I spoke to the dealer today after all they have been working on it for over a week now. Here is what they have found:

Black water tank was ready to fall out! The support backets were not attached at all, simply set in place as I understand it.

The Grey water tank had a conncetion that was not tight at all, the vent line was off and the connection from the main sink wasn't connected to anything! All the grey water was going into the underpenning....

The City water connection was not tight at all, so they replaced it completely.

The generator had a staple, screw, or some type of fastener thru the gas line and it was pinching off, and leaking gas. After this was fixed, the fuel pump went out on it. Now it has to be replaced

The awning wiring has been replaced and the awing adjusted.

Sliding door to the garage is being replaced. The coach grounding system is now working and all circuits are now GROUNDED. they were not before.

A ground fault outlet was installed in the bathroom, there was a standard outlet there to begin with.

The slide was adjusted and an "issue" with the motor has been fixed. Unknown to me but I was told the slide out trim was missing, so they have ordered that and will install it.

Outside cable outlet was not connected, in fact there were no wires running back there at all.

Freezer door latch was replaced.

Water heater element was faulty, no wonder we had no hot water....

Bathroom doors were removed and are being replaced.

I can hardly wait to get it back...Geez what a mess! We are trying to schedule a tour and meeting with forest river for the first week in August to discuss face to face this "lemon" of a trailer. So far they are not very receptive. We will see......
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Old 07-03-2008, 08:15 PM   #9
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At least something is getting done with.

Good on you for sticking with it.
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Old 07-03-2008, 08:16 PM   #10
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Sounds like the dealer is going through it very throughly. Once all is said and done you'll have a much better than new unit. Good luck with everything.
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