Everything was just the way we ordered it. We had them deliver it and even that went great. They hired a driver to bring it to us and we met at the airport closest to our house.
I only had a few problems with my unit, some small stuff I took care of and a few other items I had fixed by a repair shop under warranty. The LP bleeder valve wasn't working so I had to have that replaced, one of the reading lights in the bedroom didn't work all the time and living room slide wouldn't close all the way on one side - it was off by maybe a half an inch. So in my mind nothing major.
At the end of our camping season I emailed RV Wholesalers and told them I had some warranty work I wanted done. They replied in a day and said that the local Camping World would do the work for me and all I had to do was call and schedule the appointment.
At the time of my purchase I had been given the name of an independent shop by RV Wholesalers and I was told they were part of their nationwide network of repair shops. It was actually one of the reasons I felt comfortable buying out of state because the repair shop is one of the good ones. So I emailed back and said I would prefer to go to the independent shop and asked if they were able to do warranty work and another day later I had an email from RV Wholesalers saying they would do warranty work so I took it there.
I think as long as you have some good independent RV shops nearby you'll be just fine. Most of them seem to do warranty work and if they don't Forest River will help you find one that will. My repairs were done pretty quickly and done well and it didn't matter where I bought it.
After the warranty is up then it really won't matter where you bought it as long as you have a good repair shop to work with.
2015 Forest River Forester 3011 DS - 2007 Dodge Durango Toad