I have met both James and Chaz (east and west cost FR Warranty/Service Reps). great guys, and they really do want to help.
They were both working over the Christmas holiday, and let me go thru the plants cabinet shop and pick out 5 cherry wood cabinet doors for the added cabinets we were building in our 2015 WPT40RLS. FR was closed for the holiday week, i was driving by, thought id give it a shot, and sure enough they were there and happy to help me out.
Great people, everyone we meet at the factory, FR may have some issues, but the staff at the factory is great.
2012 Ram 3500 DRW G56